NHTSA Complaint #10010803 — 2001 NISSAN SENTRA

EQUIPMENT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10010803
Vehicle	2001 NISSAN SENTRA
Component	EQUIPMENT
Date of Incident	March 6, 2003
Date Filed	March 20, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I TOOK MY CAR TO HAVE THE OIL CHANGED AND IN THE PROCESS THE OIL DIPSTICK HANDLE BROKE. WHEN I NOTIFIED NISSAN, I WAS INFORMED BY A SERVICE TECHNICIAN THAT THIS IS A COMMON OCCURRENCE WITH NISSANS. WE TRIED TO RETRIEVE THE OIL DIPSTICK BUT TO NO AVAIL. SO I CALLED NISSAN AND SPOKE WITH A SERVICE TECHNICIAN AND HE INFORMED ME, THE OIL PAN WOULD HAVE TO BE DROPPED AND "ONLY" A NISSAN SERVICE TECHNICIAN COULD PERFORM THE JOB. THE NISSAN SERVICE TECHNICIAN INFORMED ME THAT IT WOULD COST $200.00 TO REPAIR. THE SERVICE TECHNICIAN ALSO INFORMED ME DURING OUR CONSERVATION, T THEY WERE DROPPING THE OIL PAN ON SEVERAL NISSAN'S WITH THE SAME PROBLEM , A BROKEN OIL DIPSTICK. I THINK IT IS UNFAIR FOR THE CONSUMER TO PAY $200.00 TO HAVE AN OIL DIPSTICK REMOVED WHEN THE MATERIAL OR PART IS SUBSTANDARD INITIALLY. BASICALLY WHAT NISSAN IS SAYING IS, WHEN I GET AN OIL CHANGE THERE IS A "GREAT" POSSIBILITY THE OIL DIPSTICK WILL BREAK. *JB

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