NHTSA Complaint #10010593 — 1997 GMC JIMMY

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10010593
Vehicle	1997 GMC JIMMY
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	March 7, 2003
Date Filed	March 17, 2003
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THE COOLANT TEMPERATURE GAUGE WOULD RISE AND FALL QUICKLY IN AN ERRATIC MANNER. UPON INSPECTION THE RADIATOR WAS FOUND TO BE FULL OF A THICK REDDISH SUBSTANCE. THE MECHANIC SAID THAT THIS IS A KNOW ISSUE RELATED TO THE DEX COOL COOLANT. HE ALSO SAID THAT THERE IS A TSB THAT INSTRUCTS THE MECHANIC TO FLUSH AND REPLACE THE FLUID. MY COMPLAINT IS WITH THE OEM FOR NOT INFORMING ME OF THE PROBLEM WITH THE COOLANT. IF I WOULD HAVE KNOWN OF THE PROBLEM, THEN I WOULD HAVE HAD THE SERVICE PERFORMED BEFORE DAMAGING MY COOLANT SYSTEM. THE DAMAGE COST ME ABOUT $2000 IN REPAIRS TO REPLACE THE RADIATOR, WATER PUMP AND SENSORS. *NLM

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