NHTSA Complaint #10010427 — 1998 VOLKSWAGEN PASSAT ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10010427
Vehicle	1998 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 14, 2003
Date Filed	March 13, 2003
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

MY CAR DIED SUDDENLY WHILE I WAS DRIVING ON ROUTE 9. MY CAR STARTED TO LOSE ACCELERATION, BUT I WAS UNABLE TO PULL OFF THE ROAD BEFORE THE ENGINE DIED. THE PROBLEM TURNED OUT TO BE RELATED TO THE TIMING BELT. APPARENTLY THE TIMING BELT TENSIONER FAILED, CAUSING THE TIMING BELT TO GO INTO THE ENGINE AND DAMAGE CYLINDER HEADS. MY LOCAL MECHANIC HAS INFORMED ME THE MANUFACTURER HAS ISSUED A SERVICE BULLETIN THAT RECOMMENDS REPLACING THE PART. I HAD THE PART INSPECTED AT 55,000 MILES BY MY LOCAL DEALER AND WAS NOT TOLD OF THE PROBLEM OR ADVISED TO REPLACE THE PART. AT 66,000 MILES, THE PART FAILED, CAUSING THE ENGINE FAILURE DURING HIGHWAY DRIVING. THE MANUFACTURER IS REFUSING TO COVER THE COST OF REPAIR, STATING THAT THE CAR IS OUT OF WARRANTY AS I AM NOT THE ORIGINAL OWNER. *JB

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