NHTSA Complaint #10010315 — 2002 FORD F-250 SD

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10010315
Vehicle	2002 FORD F-250 SD
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 20, 2002
Date Filed	March 11, 2003
Mileage	3 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

2002 FORD F-250 CREW CAB - TRANSMISSION TEMPERATURE GAUGE ALWAYS REGISTERS HOT, EVEN IF THE TRUCK HAS BEEN SITTING OVER NIGHT. FORD SERVICE BULLETINS SAYS THIS IS NORMAL. IF THIS IS NORMAL, WHAT IS THE PURPOSE OF THE GAUGE ON THE DASH? HOW CAN I TELL IF MY TRANSMISSION IS OVER HEATING WHEN HAULING A HEAVY LOAD? THE GAUGE IS NOT RELIABLE. FORD TELLS ME THE GAUGE WILL REGISTER IF THE TRANSMISSION BEGINS TO OVER HEAT. WELL IT'S REGISTERING EVEN WHEN THE TRANSMISSION IS COLD FROM SITTING OVER NIGHT! HOW CAN I RELY ON THIS??? FORD TELLS ME THEY WILL NOT REPLACE THE TRANSMISSION IF IT IS DAMAGED FROM OVERHEATING. WELL, I HAVE NO RELIABLE WAY OF TELLING IF IT IS OVERHEATING. WHY PUT A GAUGE ON THE DASH ONLY FOR SHOW? WHY SHOULD I PAY EXTRA FOR SOMETHING THAT SERVES ABSOLUTELY NO PURPOSE IF FORD SAID IT WAS NORMAL.*JB

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