NHTSA Complaint #10008435 — 1999 DODGE RAM 1500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10008435
Vehicle	1999 DODGE RAM 1500
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 21, 2002
Date Filed	March 5, 2003
Mileage	35,982 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

STEERING SEEMED LOOSE. DEALER REPLACED TRAC BAR, INNER AND LOWER TIE ROD ENDS, AND AN ADDITIONAL BAR. JUST AFTER WARRANTY EXPIRED, MILEAGE 35,982 ON NOVEMBER 21, 2002. AS OF MARCH 5, 2003 FRONT END AND STEERING IS WORSE THAN WHEN IT WENT IN. VERY LOOSE FEELING, FREQUENT STEERING WHEEL CORRECTION NEEDED. VERY DANGEROUS SITUATION ESPECIALLY ON SNOW COVERED ROADS. VERY UNSAFE FEELING. DEALER WAS ASKED TO CHECK WORK THAT WAS PERFORMED ON NOVEMBER 0F 2002, ON JANUARY 30, 2003. THEY DID NOT LOOK INTO THE SITUATION. ALSO WOULD LIKE TO COMPLAIN ABOUT THE RADIATOR NEEDING TO BE REPLACED ALONG WITH CRANK SHAFT SEAL, LOWER PAN GASKET, AND FRONT SEAL. THIS WAS WITH MILEAGE OF 38,105. THESE ITEMS SHOULD NOT FAIL WITH THIS LOW MILEAGE AND AGE!!!! OBVIOUSLY A DEFECT IN MANUFACTURING, AND CHRYSLER WILL NOT ADMIT TO ANY FAULT OF THEIR PRODUCT. I HAVE RECORDS AND PROOF OF DAMAGED ITEMS IF NEEDED. I AKSED CHRYSLER TO PAY FOR PARTS ONLY, BUT THEY REFUSED TO DO SO. THEY ALSO REFUSED TO INVESTIGATE THE SERIOUS AND DANGEROUS FRONT END ISSUE.*JB

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