NHTSA Complaint #10008298 — 2002 TOYOTA SIENNA STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10008298
Vehicle	2002 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	March 1, 2002
Date Filed	March 1, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB

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