NHTSA Complaint #10008259 — 2000 DODGE GRAND CARAVAN POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10008259
Vehicle	2000 DODGE GRAND CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 14, 2003
Date Filed	February 28, 2003
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

MY CAR JUST DIED IN THE MIDDLE NOWHERE ON ROUTE 42 ON THE WAY TO WORK. ONLY TO FIND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CARAVAN I OWN HAS ONLY 42,000 MILES ON IT. I DO NOT EVEN OWN IT FOR 2 YEARS. IT WAS A BUY BACK FROM THE DEALER. THE WARRANTY WAS ONLY FOR 3 YEARS OF 36,000 MILES. I WAS TOLD BY THE MECHANIC FROM THE DEALER I PURCHASED THE VEHICLE FROM THAT THIS SHOULD NOT HAVE HAPPENED. NOW I AM FORCED TO PAY OVER $1100 FOR A NEW TRANSMISSION. I WAS TOLD THAT THEY HAVE AGREED TO SPLIT THE BILL OF APPROXIMATELY $2200. I FEEL I SHOULD NOT HAVE TO PAY ANYTHING AS THIS SHOULD NEVER HAVE HAPPENED AND IS A DEFECT FROM THE CHRYSLER MANUFACTURER. I AM NOT THE ONLY ONE COMPLAINING. THERE IS A WHOLE WEB SITE DEDICATED TO COMPLAINTS BY CONSUMERS WHICH I HAVE DOWN LOADED AND IS OVER 11 PAGES LONG. *JB

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