NHTSA Complaint #10008045 — 2001 FORD WINDSTAR ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Complaint Details

ODI Number	10008045
Vehicle	2001 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident	December 11, 2002
Date Filed	February 24, 2003
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ENGINE LIGHT CONTINUED TO COME ON. AFTER DIAGNOSTIC WAS COMPLETE, IT WAS DETERMINED TO REPLACE THE EGR VALVE & SENSOR. VAN HAS NOT BEEN ABLE TO PASS INSPECTION IN NC DUE TO "NOT READY" REJECTION SINCE THE ABOVE MENTIONED REPAIRS WERE MADE. THE MINIVAN HAS BEEN AT THE FORD MOTOR DEALERSHIP FOR APPROXIMATELY 3 WEEKS, AND THEY HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM. AN ENGINEER FROM THE FORD DETROIT OFFICE WAS SENT TO RALEIGH, NC TO INVESTIGATE THE PROBLEM, AND CAUSE STILL UNDERTERMINED. SENSORS HAVE BEEN REPLACED AS WELL AS MAIN COMPUTER CHIP. WIRES LEADING TO SENSORS HAVE BEEN CHECKED. DEALERSHIP IS AT A LOSS, AND CAUSE OF PROBLEM STILL UNKNOWN. MEANWHILE, WE HAVE A VEHICLE UNABLE TO PASS NC INSPECITON.

Related Complaints for the 2001 FORD WINDSTAR

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