NHTSA Complaint #10007987 — 2002 GMC ENVOY

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) issue reported to NHTSA

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Complaint Details

ODI Number	10007987
Vehicle	2002 GMC ENVOY
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	October 18, 2002
Date Filed	February 22, 2003
Mileage	3,291 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

GMC ENVOY 2002 SLE XL PURCHASED IN THE MONTH OF JUNE AND STARTED HAVING PROBLEMS IN OCT. THE VEHICLE WOULD SHIFT IN AND OUT OF 2WD AND 4WD ON IT'S OWN AND ON OCCASION IT WOULD LOCK THE WHEELS ALSO. PROBLEM MOSTLY OCCURED WHEN MAKING TURNS. STATED PROBLEM TO DEALER (10/18/02) - DEALER REPLACED 4WD SELECTOR SWITCH (REASON: INTERNALLY SHORTED). HAD PROBLEM AGAIN IN MONTH OF FEB. '03. BROUGHT VEHICLE BACK TO THE SAME DEALER AND EXPLAINED PROBLEM AGAIN (02/21/03). DEALER REPLACED 4WD SELECTOR SWITCH AGAIN. REASON WHY I'M FILING THIS COMPLAINT IS BECAUSE I FEEL THIS VEHICLE IS NOT SAFE. I ALSO REALIZED THAT I'M NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. MY HOPE IS THAT GMC WILL TAKE NOTICE AND CORRECT THIS PROBLEM QUICKLY.

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