NHTSA Complaint #10007725 — 1997 BUICK REGAL STEERING:RACK AND PINION

Complaint Details

ODI Number	10007725
Vehicle	1997 BUICK REGAL
Component	STEERING:RACK AND PINION
Date of Incident	October 22, 2002
Date Filed	February 18, 2003
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

STEERING SEEMED TO LOCK AT NEAR FULL TRAVEL EITHER DIRECTION ON SEVERAL OCCASIONS, BUT WOULD "RELEASE" WITH A HARD PULL BACK TOWARD CENTER. LAST INCIDENT, UPON PULL BACK, WIFE HEARD A "POP" AND STEERING EFFORT SEEMED MARKEDLY REDUCED. WHEN INSPECTING, I FOUND BOTTOM PINION SHAFT COVER IN RACK HOUSING TO BE MISSING, BUT FOUND IT IN DRIVEWAY NEAR WHERE LAST LOCK UP WAS. IT HAD GREASE AND LOTS OF "SHRAPNEL" , SEEMINGLY HARD PLASTIC, THAT WAS WIPED OFF AND CAP PUT BACK INTO HOUSING. STEERING HAS NOT LOCKED SINCE, BUT FEELS VAGUE AND LOOSE NEAR END OF TRAVEL EITHER DIRECTION. CAR ONLY HAS 51K MILES.

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