NHTSA Complaint #10007605 — 1999 PONTIAC GRAND AM

STEERING:HYDRAULIC POWER ASSIST:PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10007605
Vehicle	1999 PONTIAC GRAND AM
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	June 1, 2002
Date Filed	February 16, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE HAD A LOT OF PROBLEMS WITH MY 1999 PONTIAC GRAND AM GT. I HAVE REPLACED 2 POWER STEERING PUMPS, AND A POWER STEERING RACK WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE. WITH THE POWER STEERING PUMP GOING OUT, AN ACCIDENT COULD HAVE BEEN CAUSED. I KNOW SEVERAL OTHER PEOPLE THAT THE PUMP HAD WENT OUT ON THEM, AND ALSO HAD IT REPLACED. I CONTACTED PONTIAC, AND THEY WOULD NOT DO ANYTHING ABOUT IT. THEY SAID SINCE MY VEHICLE WAS NOT UNDER WARRANTY, THAT THEY WOULD NOT DO ANYTHING. THE FIRST REPAIR WAS REPLACED UNDER WARRANTY, THE SECOND WAS NOT. THE RACK WAS ALSO NOT UNDER WARRANTY.

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