NHTSA Complaint #10007334 — 2002 DODGE RAM

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10007334
Vehicle	2002 DODGE RAM
Component	SUSPENSION
Date of Incident	October 9, 2002
Date Filed	March 7, 2003
Mileage	2,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

LEFT FRONT CONTROL ARM WERE NOT REPLACED, ONLY THE BRAKE PADS. DEALERSHIP CLAIMED THIS WOULD FIX THE PROBLEM. HOWEVER, THERE WAS STILL A CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA. CONSUMER'S INSPECTION REVEALED THAT ON BOTH SIDES THE PIVOT ARMS WERE LOOSE AND HAD ROTATED SEVERAL TIMES HITTING THE SUSPENSION ARM FRAME MOUNT AREA AND THERE WERE GOUGES IN THE FRAME MOUNT. FURTHER INSPECTION ALSO REVEALED EXHAUST LEAK ON THE BOTTOM SIDE OF THE MUFFLER AT THE BACK WELD OR SEAL OF THE UNIT. CONSUMER PLANNED ON TAKING VEHICLE TO ANOTHER DEALERSHIP. *TT *JB *TS

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Other SUSPENSION Complaints

#10007248 — March 5, 2003 — ODI #768732: BRAKE PADS WERE REPLACED. HOWEVER CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA STILL EXISTED. INS...

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#8007864 — April 17, 2002 — WHILE DRIVING THE BACK OF VEHICLE SWERVED WHERE CONSUMER ALMOST LOST CONTROL. THE TAIL END SITS UP HIGH. CONTACTED DE...

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