NHTSA Complaint #10005778 — 2002 AUDI A4 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10005778
Vehicle	2002 AUDI A4
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 13, 2003
Date Filed	February 13, 2003
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY AUDI A4 SPUTTERED AND LOST POWER. THE ONBOARD DIAGNOSTICS LIGHT CAME ON AND FLASHED. AUDI ROADSIDE ASSISTANCE TOWED MY CAR TO BROOKLINE AUDI, WHERE IT WAS DETERMINED THAT THE IGNITION COILS WERE TO BLAME. AFTER READING ARTICLES INDICATING THAT AUDI WILL REPLACE ALL COILS, WHETHER THEY ARE BROKEN OR NOT, I ASKED THE DEALERSHIP TO REPLACE ALL COILS. THEY INSISTED THAT THEY WILL ONLY REPLACE THOSE THAT ARE DEFECTIVE, NOT ALL AS REPORTED IN SEVERAL ARTICLES (E.G., MOTORTREND). I TOLD THE DEALERSHIP THAT I WILL BE DRIVING FROM MA TO CA THIS WEEKEND. I TOLD THEM THAT I DO NOT WANT TO BE HALF WAY ACCROSS THE COUNTRY AND HAVE ANOTHER COIL BREAK. I WANT ALL COILS REPLACED, BUT THE DEALERSHIP REFUSES.

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