NHTSA Complaint #10005247 — 2002 JEEP LIBERTY

PURCHASED 4/02 AND BY 7/02 WITH APPROX. 6,000K EXPERIENCED HARD DOWNSHIFTING WHEN STOPPING AS WELL AS BETWEEN GEARS. DEALER SERVICE "REMOVED BURRS FROM DRIVESHAFT". RETURNED FOR SERVICE 8/02 WITH SAME PROBLEM. AGAIN "REMOVED BURRS FROM DRIVESHAFT". ON 3RD VISIT IN 9/02 I WAS TOLD THEY COULDN'T REPAIR ANYTHING AND THAT" THE VEHICLE HAD A PROGRAMMABLE TRANSMISSION AND IT'S MEMORY WAS LIKELY RESPONDING TO A PREVIOUS SIMILAR DRIVING SESSION"...HENCE THE GEAR SLAMMING! RETURNED 4TH TIME 2 WEEKS LATER AND THIS TIME WAS TOLD THERE WERE NO RECALLS ON THE COMPLAINT AND THE DEALER WOULD FILE A COMPLAINT ON MY BEHALF TO DAIMLER/CHRYSLER AND I'D BE CONTACTED WHEN THEY HEARD SOMETHING. I HAVE NOT HEARD FROM ANYONE EVEN AFTER SENDING MY OWN COMPLAINT LETTER TO D/C IN 11/02. HAVE ALSO EXPERIENCED MANY INCIDENTS OF REAR TIRES SLIPPING AND FISHTAILING IN VARIOUS ROAD/WEATHER CONDITIONS AS WELL AS CONSTANT RIGHT PULL AND HAVE TO FIGHT STEERING WHEEL TO DRIVE STRAIGHT.