NHTSA Complaint #10004991 — 1995 FORD MUSTANG CONVERTIBLE ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10004991
Vehicle	1995 FORD MUSTANG CONVERTIBLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 22, 2002
Date Filed	January 30, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

HEAD GASKET FAILURE...AFTER TAKING MY 95 MUSTANG TO 3 DIFFERENT FORD DEALERSHIPS OVER THE PAST 4 YEARS TRYING TO RESOLVE A CHECK ENG. LIGHT PROBLEM AND A MOTOR PROBLEM I WAS TOLD IT WAS JUST BAD GAS... NOW THAT THE 7 YEAR/100000 EXTENDED WARRANTY IS OVER, FORD SAID "IT'S NOT THEIR PROBLEM AND WE WILL NOT FIX IT UNDER THE WARRANTY. THE CAR HAS 87000 MILES AND IS PAST THE 7 YEARS BY 6 MONTHS. AND GET THIS... THE ONE DEALERSHIP THAT SPENT THE MOST TIME ON THE PROBLEM SAID THEY NEVER HAD THE CAR THERE AND SHOW NO RECORDS OF THERE BEING A PROBLEM. I HAVE SERVICE RECORDS AND SERVICE TICKETS FROM THIS DEALERSHIP. WOW TALK ABOUT NOT STANDING BEHIND A PRODUCT.

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