NHTSA Complaint #10004773 — 2002 AUDI A4 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Complaint Details

ODI Number	10004773
Vehicle	2002 AUDI A4
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident	January 21, 2003
Date Filed	January 28, 2003
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

THE IGNITION COIL MADE THE VEHICLE RIDE ROUGH. WHILE DRIVING, THE VEHICLE LOST POWER AND CUT OFF. THE DEALER STATED THEY WOULD ONLY REPLACE 1 OUT OF 6 COILS. *TS THE SERVICE TECHNICIAN HAD DRIVEN THE VEHICLE FIVE MILES AND THE A SECOND COIL FAILED. AUDI REPLACED ALL SIX COILS THEN THE REMAINING FIVE WERE "J" COILS. THE ENGINE WARNING LIGHT HAD COME ON. THE VEHICLE HAD BEEN SERVICED REPEATEDLY BY FATHER'S & SONS, BUT THEY HAD NOT COMPLETED THE REPAIR. ALL OF THE OXYGEN SENSORS AND THE CATALYTIC CONVERTER HAD BEEN REPLACED. (SOME TWICE) THE OTHER EMISSION PARTS WERE REPLACED. THE SERVICE DEALER DID NOT GIVE THE CONSUMER THE PAPER WORK BECAUSE AUDI DID NOT PAY THE FULL COST FOR REPAIRS. THE VEHICLE WAS STILL UNDER WARRANTY. *SCC *JB

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