NHTSA Complaint #10003589 — 2000 DODGE INTREPID STEERING:RACK AND PINION:RACK

Complaint Details

ODI Number	10003589
Vehicle	2000 DODGE INTREPID
Component	STEERING:RACK AND PINION:RACK
Date of Incident	December 15, 2002
Date Filed	January 28, 2003
Mileage	51,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

DEDEMBER 2002 STARTED CAR AND ENGINE MAKING TERRIBLE NOISE. TOOK IT TO THE DEALER AND THE ENGINE HAD WENT OUT. THEY HAD TO RE-DO THE ENGINE THAT COST ME $1350.00. I HAD BEEN HEARING A KNOCKING FROM THE FRONT OF THE CAR AND THE STEERING WAS LOOSE. WHEN I TYRNED THE WHEEL LEFT OR RIGHT IT WOULD STICK AND I HAD LOUD POPPING FROM THE STEERING. I TOOK IT TO THE DEALER AND IT WAS THE RACK AND PINION. THAT WAS ON JANUARY 21, 2003. IN THE SAME WEEK I NOTICED OIL LEAKING. THE OIL LIGHT WAS BLINKING ON AND OFF. THE DEALER SAID IT WAS LEAKING DUE TO THE OIL SWITCH. TO FIX THE RACK AND OIL LEAK IT COST ME ANOTHER $1300.00. I AM TRYING TO GET THE DODGE COMPANY TO FESS UP AND PAY FOR THE REPAIRS. THE CAR HAS BEEN WELL MAINTANENCED AND ONLY 51,000 MILES.

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