NHTSA Complaint #10003552 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10003552
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 15, 2003
Date Filed	January 28, 2003
Mileage	57,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I WAS TOLD ON 1-15-03 BY MULLINAX FORD SERVICE DEPT. IN AMHERST, OHIO THAT I NEEDED NEW HEAD GASKETS AND ENGINE IN MY 1995 FORD WINDSTAR. THERE WAS A MAJOR DESIGN FLAW IN THOSE ENGINES AND FORD KNOWS IT. THEY DID AN EXTENDED 7 YEAR, 100,000 MILE WARANTEE ON IT AND BECAUSE OF MY LOW MILES (57,800) I DID NOT EXPERIENCE THE PROBLEM UNTIL NOW. I AM 10 MONTHS PAST THE WARANTEE. I FEEL THAT FORD SHOULD TAKE FULL RESPONSIBILITY FOR THESE ENGINES AND SHOULD HAVE RECALLED THEM ALL. I HAVE GONE THROUGH MANY CHANNELS AND FORD WILL NOT HELP ME. THE COST ESTIMATE FOR MY REPAIR WAS $4,500.00. THIS IS NOW AN UNSAFE VEHICLE.

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