NHTSA Complaint #10003415 — 1993 MERCURY VILLAGER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE issue reported to NHTSA

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Complaint Details

ODI Number	10003415
Vehicle	1993 MERCURY VILLAGER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	May 15, 1998
Date Filed	January 26, 2003
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THIS IS ABOUT MY 1993 MERCURY VILLAGER. AFTER VIEWING YOUR SITE, IT APPEARS THAT THE PROBLEM WITH MY CAR IS WIDESPREAD. THE BOLTS THAT CONNECT THE MANIFOLD TO THE ENGINE BLOCK SHEARED OFF. I HAD THE REPAIR DONE IN MAY OF 1998 AND ALSO CONTACTED THE LINCOLN MERCURY DIVISION OF FORD. I EVEN SENT THEM TWO OF THE SHEARED BOLTS. SINCE THAT TIME, THE BOLTS ON THE FRONT MANIFOLD HAVE SHEARED. I NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT FROM FORD IN RESPONSE TO MY LETTER. THE ENGINE NOW IS VERY NOISY AND I BROUGHT IT IN TO MY MUFFLER MECHANIC ABOUT 3 WEEKS AGO AND HE NOTED THE SHEARED BOLTS ON THE FRONT OF THE MANIFOLD. I WOULD LIKE TO KNOW WHETHER NHTSA IS DOING ANYTHING ABOUT THIS OR WHETHER YOU ARE AWARE OF ANY SUCCESS WITH FORD IN GETTING THIS PROBLEM TAKEN CARE OF. IT IS POTENTIALLY DANGEROUS.

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