NHTSA Complaint #10003389 — 2001 DODGE DURANGO

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10003389
Vehicle	2001 DODGE DURANGO
Component	STEERING:RACK AND PINION
Date of Incident	January 23, 2003
Date Filed	January 25, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I OWN A 2001 DODGE DURANGO RT IN WHICH I HAVE BEEN COMPLAINING TO THE SERVICE DEPARTMENT OF THE DEALERSHIP SINCE TAKING OWNERSHIP OF THE VEHICLE IN OCTOBER 22, 2001 THAT THE STEERING WAS NOT ALIGNED OR DID NOT FEEL RIGHT TO DRIVE. THEY CLAIMED EVERYTHING WAS OK. ON JANUARY 23, 2003 I WENT IN FOR ROUTINE OILCHANGE AND CHECK UP WITH THE SAME COMPLAINT. NOW THEY SAY THAT THE TRUCK IS NOT DRIVABLE AND NEEDS A NEW RACK AND PINION. CAN YOU CHECK IF THIS IS A CONTINUOS COMPLAINT ABOUT THESE TRUCKS.

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