NHTSA Complaint #10003369 — 2002 MITSUBISHI MONTERO

THIS CAR HAVE A LOT OF PROBLEM THAT THE DEALER CANNOT RESOLVED OR FIX, IT FIRST STARTED ON NOV 15,2002 WHEN THE CAR STALLED WHEN ON IDLE. I CALLED THE DEALER THE NEXT DAY NOV 16,2002 AND ADDRESS THE PROBLEM, BUT THEY TOLD ME IF THE SAME PROBLEM HAPPEN, BRING IT TO THE NEAREST DEALER. ON JANUARY 1, 2003 THE CAR STALLS AGAIN AND THE CHECK ENGINE LIGHT IS ON, ON JANUARY 2,2003 I WENT TO THE DEALER AND THEY DIAGNOSED THE CAR AND THEY TOLD ME THE PROBLEM IS MISFIRE AND THEY RESET THE LIGHTS AND ADJUST THE IDLE. ON JANUARY 14,2003 THE CAR STALLS AGAIN, THE NEXT DAY I WENT TO THE DEALER AND THE CAR STALLS AGAIN AND I GOT ALMOST HIT AT THE FREEWAY. AND THEY REPLACED THE IDLE SPEED CONTROL AND TOLD ME THEY FIX THE PROBLEM. BUT AFTER A WEEK ON JANUARY 14, 2003 THE CAR STALLS AGAIN, AND WHEN I GOT HOME A GAS IS LEAKING UNDER THE GAS TANK IT ONLY STOP LEAKING WHEN I OPEN THE THE GAS CAP. THE NEXT DAY ON MY WAY TO THE DEALER THE CAR STALLS AGAIN ON THE FREEWAY AND I GOT ALMOST GOT AN ACCIDENT ON THE FREEWAY BECAUSE THE CAR JUST STOP AND HESITATE TO START AFTER SEVERAL ATTEMP IT STARTS AND I CALLED THE DEALER AND MITSUBISHI CUSTOMER RELATIONS AND DRIVE TO THE DEALER, THEY ADVICE ME TO LEAVE THE CAR FOR THE DAY AND THEY WILL CONTACT THE FACTORY TECHNICIAN REGARDING THE PROBLEM, THE NEXT DAY I WENT BACK TO THE DEALER TO PICK UP THE CAR BUT THEY TOLD ME THAT THEY CANNOT DUPLICATE THE PROBLEM SO THEY NEED ANOTHER DAY, ON THE THIRD DAY I JUST CALLED THEM AND ASK ANY DEVELOPEMENT BUT THEY TOLD ME THAT THE DISTRICT MANAGER IS GOING TO THE DEALER TO LOOK IN TO THE PROBLEM, AND THEY WILL GIVE ME AN ANSWER. THE NEXT DAY ON THE FOURTH DAY I CALLED THE DEALER AND THEY TOLD ME TO PICK UP THE CAR AND THEY CANNOT DUPLICATE THE PROBLEM, SO HOW IS MY SAFETY WITH THIS CAR WHILE I AM DRIVING IT AND STALLS ON THE ROAD WITHOUT WARNING AND GOT AN ACCIDENT, AND WHEN WILL THEY FIND A SOLUTION TO THIS PROBLEM IF THEY CANNOT DUPLICATE THE PROBLEM