NHTSA Complaint #10003083 — 2001 DODGE RAM 1500 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10003083
Vehicle	2001 DODGE RAM 1500
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	January 7, 2003
Date Filed	January 21, 2003
Mileage	23,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 2001 DODGE RAM WITH 23,600 MILES ON IT. TWO WEEKS AGO THE TRANSMISSION COMPLETELY FAILED 2 HOURS FORM MY HOUSE. IT LEFT ME STRANDED ON THE SIDE OF THE ROAD WITH A TRUCK LOAD OF HUNTING GEAR. OF COURSE IT HAD TO BE TOWED TO THE NEAREST DEALER. DIAMLER CHRYSLER COULD CARE LESS THAT IT WAS 9PM AND I HAD NO WAY HOME. THE DEALER IN ANNAPOLIS REBUILT THE TRANSMISSION - THEY CLAIMED THE TORQUE CONVERTER FAILED. THEY HAD THE VEHICLE FOR A WEEK. 3 DAYS AFTER I GOT THE VEHICLE BACK, THE TRANSMISSION STARTED TO FAIL AGAIN. NOW ITS AT LEESBURG DODGE (VA) AND THEY ARE IN THE PROCESS OF REBUILDING IT A SECOND TIME. THIS TRUCK HAS NO TOW HITCHES AND HAS NEVER TOWED A HEAVY LOAD. IT IS NOT ABUSED BUT JUST FAILED. THIS IS UNNACCEPTABLE AND IF THINGS ARE NOT MADE RIGHT WITH ME, I WILL NEVER BUY ANOTHER DODGE AGAIN.

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