NHTSA Complaint #10002872 — 1998 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10002872
Vehicle	1998 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 5, 2003
Date Filed	January 17, 2003
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I HAVE MAINTAINED MY 1998 FORD WINDSTAR VERY WELL - HAVING ALL RECOMMENDED MAINTENACE PERFORMED. IT HAS ONLY 80,000 MILES ON IT AND THE HEAD GASKET NOW HAS A LEAK. COOLANT HAS LEAKED INTO THE #4 CYLINDER. THE DEALER WANTS $3500-4500 TO PUT A NEW ENGINE IN IT. THE HEAD GASKET LEAKING IS A KNOWN PROBLEM WITH WINDSTARS. FORD HAS HAS A PROGRAM FOR EARLIER MODELS TO REPLACE THE ENGINE. BUT FORD HAS YET TO APPLY THE PROGRAM TO THE 1998 MODELS. I EXPECT A FORD VEHICLE TO GET AT LEAST 180,000 MILES WHEN THE OWNER HAS ALL RECOMMENDED MAINTENANCE COMPLETED. I WANT FORD TO PAY FOR A NEW ENGINE! I WAS TO PUT ANOTHER 100,000 MILES ON THAT VAN.

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