NHTSA Complaint #10002791 — 1998 VOLKSWAGEN JETTA

1998 VOLKSWAGEN JETTA VR6 HAS HAD SECOND IGNITION COILPACK FAIL, CREATING A DANGEROUS DRIVING CONDITION AND RENDERING THE CAR INOPERABLE. CAR CURRENTLY HAS 58,000 ON JAN. 13TH., 2003 AND REQUIRED IGNITION COILPACK REPLACEMENT. IGNITION COILPACK WAS ALSO REPLACED ON 06/26/2000 WHEN VEHICLE HAD 34,119 MILES. VOLKSWAGEN SERVICE MANAGER AGREES THAT THIS FAILED PREMATURELY, BUT CUSTOMER COMPLAINT CENTER REFUSES TO ACKNOWLEDGE A PROBLEM EXISTS. THIS PROBLEM CAUSED VEHICLE TO STALL AND SPUTTER IN HIGHWAY TRAFFIC, THUS CAUSING A DANGEROUS SITUATION FOR MY FAMILY AND SURROUNDING VEHICLES.