NHTSA Complaint #10002637 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10002637
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 3, 2003
Date Filed	January 13, 2003
Mileage	72,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

HEAD GASKET BLEW ON 1995 FORD WINDSTAR ON JANUARY 3, 2003, APPROXIMATELY 7 YRS, 3 MTHS AFTER PURCHASE OF CAR, WHILE ON TRIP APPROXIMATELY 450 MILES FROM HOME. MY MILEAGE WAS APPROXIMATELY 73,000 MILES. FORD KNEW THAT HEAD GASKET HAD PRODUCT DEFECT AND AVOIDED A NHTSA RECALL BY ENTERING INTO A VOLUNTARY REPAIR PROGRAM FOR 1995 FORD WINDSTARS WITH GASKET PROBLEMS IF PROBLEM OCCURS WITHIN 7 YEARS OR 100,000 MILES (WHICHEVER COMES FIRST). I TRIED TO GET FORD TO REPAIR WITHIN THE TIME PERIOD BUT HEAD GASKET WAS NOT DAMAGED. FORD SAID I WOULD HAVE TO EXPERIENCE PROBLEM. I EXPERIENCED THE PROBLEM AT 7 YEARS, 3 MONTHS. FORD WILL NOT PAY FOR REPAIR. CAR IS APPRAISED FOR TRADE-IN (WITH PROBLEM) AT $4000 BELOW BLUE BOOK PRICE. CALLS TO FORD (DEALER AND CORPORATE OFFICE) ARE TOTALLY IGNORED.

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