NHTSA Complaint #10001528 — 1999 SATURN SL

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10001528
Vehicle	1999 SATURN SL
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	December 26, 2002
Date Filed	December 26, 2002
Mileage	27,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT 30MPH, STARTING HEAR A NOISE FROM UNDER THE HOOD. VEHICLE WAS TOOK IMMEDIATELY TO THE MECHANIC AND FOUND PROBLEM WITH DEFECTED FRONT AXLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS CONSUMER WAS TOLD HUMAN ERROR, SEAL WASN'T PACKED WITH ENOUGH GREASE AT THE FACTORY. CONSUMER FELT THAT SHE SHOULD'VE BEEN REIMBURSED FOR HALF OF THE OUT OF POCKET REPAIRS WHICH TOTALED $240.30. CONSUMER WAS INFORMED THAT THIS FAILURE IS REAR AND HAPPENS IN OLDER MODEL VEHICLES AND EVEN THAT IS REAR. *PH

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