NHTSA Complaint #10001373 — 1989 MERCURY COUGAR

THE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/DIFEO FORD SERVICE STATION. UNTRUSTING FORDS SERVICE DEPARTMENT, THE CONSUMER HAD TAKEN THE VEHICLE TO MIDAS, AND WAS TOLD THEY COULDN'T FIX THE PROBLEM AS WELL. THE CONSUMER THEN RESEARCHED AND FOUND THAT THE PREVIOUS OWNER HAD TAKEN THE VEHICLE IN FOR SEVERAL RECALLS AND FOUND THAT AS A RESULT, THE VEHICLE COULD START EXPERIENCING A REDUCTION IN THE BRAKE PERFORMANCE THAT COULD RESULT IN AN ACCIDENT. THE CONSUMER IS REQUESTING A FULL REIMBURSEMENT OF 978.02, AND REQUEST INFO ON ALL NECESSARY REPAIR INFO AS WELL AS ANY PARTS TO BE REPLACED ALONG W/INSTRUCTIONS TO BE FORWARDED TO MIDAS AUTO SERVICE. REFER TO #89V081000. SCC