NHTSA Complaint #10000949 — 2003 FORD ESCAPE
STRUCTURE:BODY:DOOR issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10000949 |
| Vehicle | 2003 FORD ESCAPE |
| Component | STRUCTURE:BODY:DOOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | MO |
Consumer Description
2003 FORD ESCAPE LEAKS DIRT INTO PASSENGER COMPARTMENT WHEN DRIVING DOWN A GRAVEL ROAD, AT TIMES THE DUST INSIDE THE PASSENGER CABIN IS SO THICK IT IS IMPOSSIBLE TO SEE ROAD OR INSTRUMENTS. ROAD DUST IS VISIBLE PASSING BY DOOR AND SEALS. DEALER HAS SERVICED VEHICLE TWICE FOR THIS CONDITION. LAST VISIT THE DEALER SUGGESTED THEY WOULD BE HAPPY TO CLEAN THE VEHICLE OUT ANYTIME WE BROUGHT IT IN FOR SERVICE, AND WE SHOULD NOT OPERATE THE HEATER/AIR ON GRAVEL ROADS( WE LIVE ON A GRAVEL ROAD). FORD CUSTOMER CARE WAS NOTIFIED, BUT NEVER RESPONDED.
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