NHTSA Complaint #10000593 — 1999 FORD EXPLORER

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE issue reported to NHTSA

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Complaint Details

ODI Number	10000593
Vehicle	1999 FORD EXPLORER
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	December 26, 2002
Date Filed	December 26, 2002
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

1999 FORD EXPLORER - AIRBAG SENSOR STAYS ON; WILL NOT DEPLOY AIRBAGS. FORD DEALERSHIP SAYS IT NEEDS A "CLOCK SPRING" A COIL OF WIRE LIKE A STATOR WHICH BURNED AND CAUSED A SHORT IN THE AIRBAG WIRING. ACCORDING TO FORD, THIS WILL ALSO CAUSE THE HORN AND CRUISE CONTROL TO MALFUNCTION. FORD WANTS $300 TO REPLACE THE CLOCK SPRING. MY CONTENTION IS THAT THIS IS A SAFETY DEVICE IN WHICH THERE ARE NO WEARABLE PARTS. IT IS A MIS-ENGINEERED COMPONENT THAT SHOULD REQUIRE A RECALL TO FIX. THIS COULD VERY WELL CAUSE SERIOUS INJURY TO SOMEONE BY NOT DEPLOYING THE AIRBAG IN THE EVENT OF AN ACCIDENT. THERE ARE 30/40 COMPLAINTS JUST IN THIS WEB SITE ALONE FOR THE SAME PROBLEM. WHAT DOES IT TAKE TO ESCALATE THIS PROBLEM AND HAVE FORD PRODUCE A RECALL TO ADDRESS THE ISSUE? FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS....

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