NHTSA Complaint #10000564 — 2002 AUDI A4 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10000564
Vehicle	2002 AUDI A4
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2002
Date Filed	January 6, 2003
Mileage	10,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

ENGINE COIL FAILED ON 2002 A4 1.8T AT 10,600 MILES. PER AUDI, REPLACEMENT PART IS ON NATIONAL BACKORDER FOR APPROXIMATELY 2 WEEKS. INDICATES THAT THIS IS A MORE WIDESPREAD PROBLEM THAN AUDI IS ADMITTING. WHEN COIL FAILS, CAR BECOMES UNSAFE AND UNDRIVABLE; ENGINE BARELY HAS ANY POWER. HUGE SAFETY ISSUE FOR DRIVER AND OTHER CARS ON THE ROAD SHOULD THE COIL FAIL WHILE CAR IS IN USE. AUDI IS NOT PROACTIVELY REPLACING ALL IGNITION COILS WHEN A VEHICLE PRESENTS WITH ONE FAILED COIL. AUDI WOULD NOT PROVIDE PRICE QUOTE TO ME FOR REPLACING REMAINING COILS IN THE VEHICLE AT MY EXPENSE (ALSO, THEY HAVE NO AVAILABLE PARTS TO DO THIS, ADVISING THAT THEY ONLY HAVE SUPPLY TO REPLACE FAILED COILS). I DO NOT BELIEVE THIS CAR IS SAFE TO DRIVE UNTIL ALL COILS ARE REPLACED. PLEASE DEMAND THAT AUDI RESEARCH THIS PROBLEM AND INITIATE A RECALL TO REPAIR ALL IMPACTED VEHICLES. DEALER ADVISES THAT THEY ARE SEEING INCREASE IN NUMBER OF VEHICLES PRESENTING WITH FAILED COILS.

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#10014645 — March 28, 2003 — THE IGNITION COIL FAILED ON THE VEHICLE. *JB

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