NHTSA Complaint #10000390 — 2001 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10000390
Vehicle	2001 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 9, 2002
Date Filed	December 27, 2002
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

I HAD A COIL PACK BURN OUT ON MY 2001 VW JETTA - IT HAS 21000 MILES. IT APPEARS TO BE A KNOWN PROBLEM AND MANY PEOPLE ARE EXPERIENCING THIS FAILURE. VW (AND AUDI) WILL ONLY REPLACE COILS WHEN THEY INDIVIDUALLY BURN OUT. VW/AUDI SHOULD RECALL AND REPLACE ALL COILS EITHER AT THE TIME OF BURN OUT OR BEFORE IT BECOMES AN ISSUE. THE NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM SUGGEST THAT THE COILS ARE EITHER DEFECTIVE OR THE DESIGN OF THE VEHICLE IS FAULTY. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS EVEN IF THE VEHICLES WARRANTY HAS EXPIRED. TS

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