NHTSA Complaint #10000070 — 1998 DODGE RAM CLUB CAB

WHILE PASSING A VAN ON 4 LANE HIGHWAY WAS HIT BY ANOTHER VAN THAT RAN STOP SIGN AND PUSHED FRONT END OF 1998 DODGE CLUB CAB P/U INTO THE FRONT SEAT AREA. MY VEHICLE WAS TOTALLED RESULTING IN INJURIES TO MYSELF AND STEP SON. NEITHER AIR BAG DEPLOYED. INFORMED CHRYSLER OF ACCIDENT AND THE RESULTS(INJURIES) AND THEY MORE OR LESS LAUGHED AT ME BECAUSE THE INSURANCE COMPANY HAD ALREADY SOLD MY VEHICLE FOR SCRAP. WITHOUT THE VEHICLE THEY SAID THEY COULD DO NOTHING FOR ME. I'M NOT THE ONLY ONE WHO HAS HAD PROBLEMS WITH AIR BAGS ON THIS CHRYSLER PRODUCT. I INFORMED CHRYSLER THAT I HAD PICTURES OF THE TRUCK BUT THAT WASN'T SUFFICIENT FOR THEM. THEY ARE SORRY PEOPLE IF THS IS THE WAY THEY TREAT CUSTOMERS AND DO BUSINESS.