NHTSA Complaint #10000010 — 1989 FORD FORD

DEAR SIR DATE 12/13/02 IAM WRITING TO EXPRESS MY CONCERN AND DISSATISFACTION WITH MY 1989 FORD F-150 1ST I HAD THE ( ING SWITCH) REPLACE BECAUSE OF SMOKE AND OVER HEATING IN THE STEERING COLUMN , I HAD TO HAVE THE TRUCK TOWED TO THE REPAIRING DEALER 2ND I HAD TO HAVE THE TRUCK TOWED AGAIN FOR A SIMILAR (ING SWITCH ) STEERING COLUMN PROBLEM I ONLY USED THIS TRUCK FOR ABOUT 4,000 MILES BETWEEN REPAIRS AS YOU CAN SEE FROM THE REPAIR BILLS . THIS TRUCK IS USED VERY LITTLE AND DOES NOT SEEM THAT I SHOULD HAVE TO PAY FOR THESE TYPE OF REPAIRS. I DON''T THINK THE 1ST REPAIR WAS DONE CORRECT OR THE OVERHEATING IN THE STEERING COLUMN CAUSED FURTHER DAMAGED , AND IAM CONCERNED ABOUT THE FUTURE OF WHAT ELSE THE OVER HEATING ,SMOKE MAY HAVE CAUSE IAM REQUESTING SOME TYPE OF COMPENSATION FOR THE REPAIR BILL AND TOWING CHARGE , I HAVE ATTACHED COPIES OF THE REPAIR BILLS. SINCERELY [XXX] [XXX] JANESVILLE , WI[XXX] [XXX] EMAIL-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).