2004 VOLKSWAGEN PHAETON — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
0
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2004 VOLKSWAGEN PHAETON
The 2004 VOLKSWAGEN PHAETON has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 14 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine And Engine Cooling (1 complaint), and Power Trainautomatic Transmissiontorque Converter (1 complaint).
Recalls for the 2004 VOLKSWAGEN PHAETON
There are no recalls on file with NHTSA for the 2004 VOLKSWAGEN PHAETON. No Active Recalls
Owner Complaints for the 2004 VOLKSWAGEN PHAETON
8 complaints have been filed with NHTSA for the 2004 VOLKSWAGEN PHAETON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissiontorque Converter | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Structurebodytrunk Lid | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TRUNK EMERGENCY ESCAPE/ENTRAPMENT PREVENTION HANDLE NOT WORKING DUE TO DEFECTIVE TRUNK WIRING HARNESS. ONLY APPLIES TO VEHICLES WITH AUTOMATIC TRUNK.
TRUNK EMERGENCY ESCAPE/ENTRAPMENT PREVENTION HANDLE NOT WORKING DUE TO DEFECTIVE TRUNK WIRING HARNESS. ONLY APPLIES TO VEHICLES WITH AUTOMATIC TRUNK.
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP LIGHT ILLUMINATED AFTER ABOUT 10 MINUTES OF DRIVING AND THE ESP SWITCH WOULD NOT TURN OFF THE LIGHT. HE ALSO COMPLAINED FOR YEARS, THAT WHEN HE TURNED LEFT OR RIGHT TOO FAST OR FROM A COMPLETE STOP, THE ENGINE WOULD HESITATE . THE CONSUMER WAS TOLD THAT WAS NORMAL BETWEEN FIRST AND SECOND GEARS. THE INTERNAL OIL SEAL FAILURE CAUSED THE PROBLEMS. A SERVICE BULLETIN WAS ISSUED, BUT THE CONSUMER WAS NEVER INFORMED OF THE PROBLEM. THE RIGHT REAR UPPER CONTROL ARM WAS REPLACED. THE STEERING WHEEL HAD TO BE RE-ALIGNED. COOLANT WAS LEAKING FROM THE RADIATOR. *JB UPDATED 06/08/10.*JB
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP LIGHT ILLUMINATED AFTER ABOUT 10 MINUTES OF DRIVING AND THE ESP SWITCH WOULD NOT TURN OFF THE LIGHT. HE ALSO COMPLAINED FOR YEARS, THAT WHEN HE TURNED LEFT OR RIGHT TOO FAST OR FROM A COMPLETE STOP, THE ENGINE WOULD HESITATE . THE CONSUMER WAS TOLD THAT WAS NORMAL BETWEEN FIRST AND SECOND GEARS. THE INTERNAL OIL SEAL FAILURE CAUSED THE PROBLEMS. A SERVICE BULLETIN WAS ISSUED, BUT THE CONSUMER WAS NEVER INFORMED OF THE PROBLEM. THE RIGHT REAR UPPER CONTROL ARM WAS REPLACED. THE STEERING WHEEL HAD TO BE RE-ALIGNED. COOLANT WAS LEAKING FROM THE RADIATOR. *JB UPDATED 06/08/10.*JB
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP LIGHT ILLUMINATED AFTER ABOUT 10 MINUTES OF DRIVING AND THE ESP SWITCH WOULD NOT TURN OFF THE LIGHT. HE ALSO COMPLAINED FOR YEARS, THAT WHEN HE TURNED LEFT OR RIGHT TOO FAST OR FROM A COMPLETE STOP, THE ENGINE WOULD HESITATE . THE CONSUMER WAS TOLD THAT WAS NORMAL BETWEEN FIRST AND SECOND GEARS. THE INTERNAL OIL SEAL FAILURE CAUSED THE PROBLEMS. A SERVICE BULLETIN WAS ISSUED, BUT THE CONSUMER WAS NEVER INFORMED OF THE PROBLEM. THE RIGHT REAR UPPER CONTROL ARM WAS REPLACED. THE STEERING WHEEL HAD TO BE RE-ALIGNED. COOLANT WAS LEAKING FROM THE RADIATOR. *JB UPDATED 06/08/10.*JB
Safety Rating for the 2004 VOLKSWAGEN PHAETON
NHTSA has not yet tested the 2004 VOLKSWAGEN PHAETON in its New Car Assessment Program.
Technical Service Bulletins for the 2004 VOLKSWAGEN PHAETON
Volkswagen Group of America, Inc. has issued 14 technical service bulletins (TSBs) for the 2004 VOLKSWAGEN PHAETON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V571606-2039003 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update Claim processing statement.
V581602-2039211 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update claim processing statement.
V571502 2039003 — EQUIPMENT
Technical Bulletin (Corrosion on Front Doors (Multiple Locations)): Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and causes blistering and/or white corrosion. This document contains information on how to diagnose, and...
V571502 2039003 — STRUCTURE
Technical Bulletin (Corrosion on Front Doors (Multiple Locations)): Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and causes blistering and/or white corrosion. This document contains information on how to diagnose, and...
581404 — STRUCTURE:BODY:DOOR
Corrosion on Rear Doors (Multiple Locations)
271402 — EQUIPMENT:ELECTRICAL
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT571202 — LATCHES/LOCKS/LINKAGES:DOORS:LOCK
If the vehicle is entered using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition...
TT571202 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
If the vehicle is entered using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition...
0602 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NOISE INSULATION COVER (LOWER), RELOCATING FASTENERS AND RE-TORQUE TRANSMISSION OIL PAN BOLTS (BL). *TT
0501 — STRUCTURE:BODY:DOOR
REAR DOOR SUNSHADE REPAIRING BRIKEN HANDLE. *EH
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2004 VOLKSWAGEN PHAETON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN PHAETON
- 2004 VOLKSWAGEN PHAETON (current)
- 2005 VOLKSWAGEN PHAETON — 1 complaint
- 2006 VOLKSWAGEN PHAETON — 2 complaints
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