2016 VAN HOOL TDX25 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

5

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2016 VAN HOOL TDX25

The 2016 VAN HOOL TDX25 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING. 7 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2016 VAN HOOL TDX25

NHTSA has recorded 5 recalls for the 2016 VAN HOOL TDX25, potentially affecting up to 3,637 vehicles.

Recall 18V882000 — EQUIPMENT

| 244 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or...

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Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Recall 16V857000 — STEERING

| 1,612 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...

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Recall 15V743000 — SERVICE BRAKES, AIR

| 48 vehicles affected

Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.

Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus...

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Recall 16V144000 — SEATS

| 205 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began...

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Owner Complaints for the 2016 VAN HOOL TDX25

No complaints have been filed with NHTSA for the 2016 VAN HOOL TDX25.

Safety Rating for the 2016 VAN HOOL TDX25

NHTSA has not yet tested the 2016 VAN HOOL TDX25 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 VAN HOOL TDX25

Van Hool N.V. has issued 7 technical service bulletins (TSBs) for the 2016 VAN HOOL TDX25. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB2393 — SUSPENSION

Van Hool regularly receives questions regarding the bolts securing the wheel suspension arms of the front axle and tag axles to the chassis. The purpose of this service information bulletin is to inform and is partly a reminder of what already is mentioned in the maintenance manual.

SB1961 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.

WP1108 — LANE DEPARTURE

To retrofit from Iteris to Wabco LDW2 land departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a TDX.. coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for this work procedure is the spare parts...

SB1650 — ELECTRICAL SYSTEM

To check rating of lower-deck evaporator fans circuit-breakers for TDX25US coahes.On some of the TDX25US coaches the evaporator fans located in the lower deck climate control unit are protected by four 15 amp circuit breakers. Field reports have determined that at very hot operating conditions these circuit breakers trip too...

SB1461 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

To change fixing screws of fan-drive idler pulley bracket. Issues have been reported about broken fan-drive idler pulley bracket grade 8.8 fixing screws. Investigation has shown that the grade 8.8 fixing screws, securing the idler arm to the engine crossmember, could break under heavy operating conditions. To address this issue...

SB1299 — EQUIPMENT ADAPTIVE/MOBILITY

Product Improvement: Introduction of new generation DANA G171 drive axles Dana Corporation have changed the wheel end bearing of the G171 drive axle from ?unitized? to ?compact? bearings. In line with this change associated components such as spindle, hub, hub nut & washer locking system and axle half shafts are...

SB1317A — EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Product Improvement: Introduction of new headlamps ABC/Van Hool has been assisting customers with replacement glass headlamp assemblies until polycarbonate headlamp assemblies could be developed. As these assemblies are now available as a pair, and in kit #11475585, a special introductory price will be allowed for a limited time. The new...

NHTSA Investigations for the 2016 VAN HOOL TDX25

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL TDX25

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Other VAN HOOL Models

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