2013 TESLA MODEL S Equipment Problems

The contact owns a 2013 Tesla Model S. The contact stated upon attempting to remove the charger from the vehicle charging port, the charger remained plugged in. The manufacturer was notified of the failure and sent a certified technician who assisted in releasing the charger. The certified technician diagnosed that the charging port and the charger cord had melted and needed to be replaced. The manufacturer informed the contact that he would be responsible for the cost of repair. The contact became aware of NHTSA Campaign Number: 14V006000 (Equipment). The vehicle was not repaired. The failure mileage was approximately 120,350.

DESPITE THE 14V006000 RECALL BEING ISSUED ABOUT A MONTH AGO, CUSTOMERS ARE COMPLAINING THAT THEY HAVE NOT RECEIVED A RECALL NOTIFICATION, SO THEY HAVE BEEN UNAWARE OF THE FIRE HAZARDS AND ONLY FOUND OUT ABOUT IT ONLINE AFTER THEIR CHARGE CONNECTORS FAILED AFTER THE RECALL. ALLEGEDLY ON JANUARY 9, 2014 TESLA CEO ELON MUSK CLAIMED THAT RELATED RECALLED TESLA MODEL S. ADAPTERS WOULD BE MAILED OUT WITHIN TWO WEEKS. YET A MONTH LATER CUSTOMERS AND ALLEGEDLY EVEN TESLA SERVICE CENTERS HAVE NOT RECEIVED THE REPLACEMENT ADAPTERS. THE PROPOSED RECALL AS IT STANDS SEEMS TO BE INSUFFICIENT BECAUSE THE ONLY HARDWARE THAT IS REPLACED IS THE ADAPTER. THE CONNECTIONS BETWEEN THE ADAPTER AND THE UMC MODULE ARE WELL DOCUMENTED TO BE THE SOURCE OF MANY OVERHEATING, MELTING AND BURNING EVENTS. THESE CONNECTIONS SHOULD PROBABLY BE REPLACED WITH CONNECTORS THAT ARE BETTER CAPABLE OF CARRYING THE HIGH CURRENT FOR LONG DURATIONS. DESPITE...