2011 NISSAN 370Z — Problems, Recalls & Safety Data

Steering lock module failure. Same issue as in 2016 (NHTSA tracking number 10929922). Car would not start. In city park and waited 4 hours for tow truck. By myself - 74 year old female. Getting dark and dealership closed. Had the exact part malfunction in 2016 and had to have it towed. Cost $1000 to fix back then. Nissan has had issues with this but has refused to recall it except for one model. This repair cost me $1400. Not just the money or inconvenience - it's dangerous. There is no way to start this car - it has to be towed!

TL* THE CONSUMER OWNS A 2011 NISSAN 370Z. THE CONSUMER STATED THAT WHILE ATTEMPTING THE START THE VEHICLE, THE ENGINE WOULD NOT TURN ON. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COGGINS NISSAN(10600 ATLANTIC BLVD, JACKSONVILLE FL) WHO DIAGNOSED THAT THE STEERING LOCK WAS FAULTY AND NEEDED TO BE REPLACED. THE STEERING LOCK WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 36,700. *DT *AS

FOR YEARS, THERE HAVE BEEN WIDESPREAD DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) THAT DISABLED THE PUSH-BUTTON IGNITION IN A WIDE RANGE OF NISSAN AND INFINITI VEHICLES. THE ESCL'S PRIMARY JOB IS TO KEEP THE STEERING WHEEL LOCKED UNTIL YOU BRING YOUR KEY FOB IN RANGE OF THE VEHICLE. IT'S MEANT TO PREVENT THEFT. HOWEVER, WHEN THE ESCL MALFUNCTIONS (EVEN WITH THE FOB PRESENT AND WORKING) THE ESCL WON'T DETECT IT AND, THEREFORE, WON'T RELEASE THE WHEEL. WHEN YOU PRESS THE START/STOP BUTTON TO START THE CAR, NOTHING HAPPENS. HOWEVER, THE "INTELLIGENT KEY WARNING LIGHT" SYMBOL COMES ON, INDICATING YOU HAVE A PROBLEM. NISSAN HAS BEEN AWARE OF THIS ISSUE FO YEARS AND HAS ISSUED A VOLUNTARY SERVICE CAMPAIGN FOR VARIOUS MODELS. HOWEVER, THEY HAVE NOT DONE SO FOR THE 370Z, EVEN THOUGH THIS MODEL IS EXPERIENCING THE EXACT PROBLEM AS THE MODELS INCLUDED IN THE VOLUNTARY SERVICE CAMPAIGN. THIS MALFUNCTION HAS NOTHING TO DO WITH GENERAL "WEAR & TEAR". THIS MALFUNCTION IS DUE TO A DEFECTIVE PART AND POOR ENGINEERING. I AM ASKING NHTSA TO ENCOURAGE NISSAN TO CONDUCT A VOLUNTARY OR MANDATORY RECALL TO ADDRESS AND CORRECT THIS ISSUE AT NO COST TO VEHICLE OWNERS.

FOR YEARS, THERE HAVE BEEN WIDESPREAD DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) THAT DISABLED THE PUSH-BUTTON IGNITION IN A WIDE RANGE OF NISSAN AND INFINITI VEHICLES. THE ESCL'S PRIMARY JOB IS TO KEEP THE STEERING WHEEL LOCKED UNTIL YOU BRING YOUR KEY FOB IN RANGE OF THE VEHICLE. IT'S MEANT TO PREVENT THEFT. HOWEVER, WHEN THE ESCL MALFUNCTIONS (EVEN WITH THE FOB PRESENT AND WORKING) THE ESCL WON'T DETECT IT AND, THEREFORE, WON'T RELEASE THE WHEEL. WHEN YOU PRESS THE START/STOP BUTTON TO START THE CAR, NOTHING HAPPENS. HOWEVER, THE "INTELLIGENT KEY WARNING LIGHT" SYMBOL COMES ON, INDICATING YOU HAVE A PROBLEM. NISSAN HAS BEEN AWARE OF THIS ISSUE FO YEARS AND HAS ISSUED A VOLUNTARY SERVICE CAMPAIGN FOR VARIOUS MODELS. HOWEVER, THEY HAVE NOT DONE SO FOR THE 370Z, EVEN THOUGH THIS MODEL IS EXPERIENCING THE EXACT PROBLEM AS THE MODELS INCLUDED IN THE VOLUNTARY SERVICE CAMPAIGN. THIS MALFUNCTION HAS NOTHING TO DO WITH GENERAL "WEAR & TEAR". THIS MALFUNCTION IS DUE TO A DEFECTIVE PART AND POOR ENGINEERING. I AM ASKING NHTSA TO ENCOURAGE NISSAN TO CONDUCT A VOLUNTARY OR MANDATORY RECALL TO ADDRESS AND CORRECT THIS ISSUE AT NO COST TO VEHICLE OWNERS.

FOR YEARS, THERE HAVE BEEN WIDESPREAD DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) THAT DISABLED THE PUSH-BUTTON IGNITION IN A WIDE RANGE OF NISSAN AND INFINITI VEHICLES. THE ESCL'S PRIMARY JOB IS TO KEEP THE STEERING WHEEL LOCKED UNTIL YOU BRING YOUR KEY FOB IN RANGE OF THE VEHICLE. IT'S MEANT TO PREVENT THEFT. HOWEVER, WHEN THE ESCL MALFUNCTIONS (EVEN WITH THE FOB PRESENT AND WORKING) THE ESCL WON'T DETECT IT AND, THEREFORE, WON'T RELEASE THE WHEEL. WHEN YOU PRESS THE START/STOP BUTTON TO START THE CAR, NOTHING HAPPENS. HOWEVER, THE "INTELLIGENT KEY WARNING LIGHT" SYMBOL COMES ON, INDICATING YOU HAVE A PROBLEM. NISSAN HAS BEEN AWARE OF THIS ISSUE FO YEARS AND HAS ISSUED A VOLUNTARY SERVICE CAMPAIGN FOR VARIOUS MODELS. HOWEVER, THEY HAVE NOT DONE SO FOR THE 370Z, EVEN THOUGH THIS MODEL IS EXPERIENCING THE EXACT PROBLEM AS THE MODELS INCLUDED IN THE VOLUNTARY SERVICE CAMPAIGN. THIS MALFUNCTION HAS NOTHING TO DO WITH GENERAL "WEAR & TEAR". THIS MALFUNCTION IS DUE TO A DEFECTIVE PART AND POOR ENGINEERING. I AM ASKING NHTSA TO ENCOURAGE NISSAN TO CONDUCT A VOLUNTARY OR MANDATORY RECALL TO ADDRESS AND CORRECT THIS ISSUE AT NO COST TO VEHICLE OWNERS.