2004 NEWMAR DUTCH STAR — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
10
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2004 NEWMAR DUTCH STAR
The 2004 NEWMAR DUTCH STAR has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STEERING. The most commonly reported problems involve the Equipment (1 complaint), Equipmentotherlabels (1 complaint), and Power Trainaxle Assemblyaxle Shaft (1 complaint).
Recalls for the 2004 NEWMAR DUTCH STAR
NHTSA has recorded 10 recalls for the 2004 NEWMAR DUTCH STAR, potentially affecting up to 43,633 vehicles.
Recall 17V809000 — EQUIPMENT
| 34,699 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...
View full details →Recall 16V501000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
| 742 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 1998-2010 Dutch Star, 2008 Kountry Star, 2008-2009 All Star and Ventana, 2009-2010 Dutch Aire, 2014-2015 King Aire and 2015 Essex motorhomes, built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear allowing hot exhaust to blow against other components or materials.
Consequence: If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Remedy: Newmar will notify owners, and Spartan dealers will inspect the alignment of the tubes, correcting them and replacing any that are torn. These repairs will be performed free of charge. The recall began on August 29, 2016. Owners may contact...
View full details →Recall 15V829000 — STEERING
| 1,920 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Consequence: A loss of steering increases the risk of a crash.
Remedy: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number...
View full details →Recall 09V324000 — EQUIPMENT
| 493 vehicles affected
Defect: NEWMAR IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 MOTOR HOMES AND RECREATIONAL VEHICLE TRAILERS MANUFACTURED BETWEEN MARCH 5, 2002 AND APRIL 3, 2003, EQUIPPED WITH CERTAIN NORCOLD REFRIGERATORS. THE COOLANT SOLUTION IN THESE COOLING UNITS CAN ESCAPE.
Consequence: IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: NEWMAR IS WORKING WITH NORCOLD TO NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE REMEDY CAMPAIGN WILL BE CONDUCTED BY NORCOLD. THE SAFETY RECALL CAMPAIGN BEGAN ON OCTOBER 19, 2009. OWNERS MAY CONTACT NORCOLD SERVICE CENTER...
View full details →Recall 08V366000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 2,192 vehicles affected
Defect: NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH...
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE...
View full details →Recall 04V403000 — SEAT BELTS:FRONT:ANCHORAGE
| 315 vehicles affected
Defect: ON CERTAIN MOTOR HOMES, DURING MANUFACTURING, THE SEAT BELT SHOULDER HARNESS ATTACHMENT LOCATION FOR THE PASSENGER SEAT WAS NOT PROPERLY WELDED OR ATTACHED.
Consequence: IN THE EVENT OF A CRASH, THE SHOULDER HARNESS MAY BECOME LOOSE OR UNATTACHED CAUSING SERIOUS INJURY TO ANYONE IN THE PASSENGER SEAT.
Remedy: DEALERS WILL INSTALL A NEW PLATE OVER EXISTING BY DRILLING FOUR ATTACHMENT HOLES ON EACH SIDE OF NEW PLATE AND ADD SECURING BOLTS. THIS RECALL BEGAN OCTOBER 1, 2004. OWNERS MAY CONTACT NEWMAR AT 1-574-773-7791.
View full details →Recall 04V244000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 84 vehicles affected
Defect: CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
View full details →Recall 05V170000 — EQUIPMENT
| 935 vehicles affected
Defect: ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH ARE EQUIPPED WITH WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR NEWMAR AT 574-773-7719.
View full details →Recall 05V263000 — SERVICE BRAKES, AIR:SUPPLY
| 2,127 vehicles affected
Defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.
Consequence: THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.
Remedy: SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A HARNESS JUMPER CABLE TO EACH AIR SENDER. OWNERS MAY CONTACT SPARTAN AT 800-543-4277 OR NEWMAR AT 574-773-7719.
View full details →Recall 08V015000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 126 vehicles affected
Defect: CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER VCL OR XC CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy: FREIGHTLINER IS CONDUCTING THIS RECALL (PLEASE SEE 07V-343) AND WILL REPLACE THE STEERING GEAR FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR NEWMAR AT 574-773-7791.
View full details →Owner Complaints for the 2004 NEWMAR DUTCH STAR
4 complaints have been filed with NHTSA for the 2004 NEWMAR DUTCH STAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 1 | 0 | 0 |
| Equipmentotherlabels | 1 | 0 | 0 | 0 | 0 |
| Power Trainaxle Assemblyaxle Shaft | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL*THE CONTACT OWNS A 2004 NEWMAR DUTCH STAR RV. THE CONTACT AND HIS WIFE SMELLED AMMONIA IN THE VEHICLE, BUT DID NOT KNOW WHERE IT ORIGINATED. THE SMELL PERSISTED FOR SEVERAL WEEKS, CAUSING THEM BOTH TO SUFFER SEVERE HEADACHES. HE INSPECTED THE UNIT AND NOTICED AMMONIA BLOWING OUT OF THE COOLANT SYSTEM. THE FAILURE CONTINUED UNTIL ALL OF THE COOLANT SYSTEM WAS EMPTIED. THE CONTACT'S NEIGHBOR INFORMED HIM ABOUT THE POSSIBLE FAILURE WITH THE DOMETIC REFRIGERATOR IN THEIR VEHICLE BECAUSE A WEEK EARLIER, THE SAME FAILURE OCCURRED IN THE NEIGHBOR'S VEHICLE. DOMETIC INFORMED THE CONTACT THAT THEY WERE NOT LIABLE FOR THE REPLACEMENT OF THE ENTIRE UNIT. EVEN THOUGH THE UNIT CAUGHT FIRE, DOMETIC WAS ONLY WILLING TO INSTALL A HEAT SHIELD AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000.
CONSUMER WAS CONCERNED THAT THE TIRES WERE NOT IN COMPLIANCE WITH THIS TRAILER, ACCORDING TO THIS PUBLICATION. CONSUMER CONTACTED DEALER AND MANUFACTURER ABOUT THIS PROBLEM. FMCSA REGULATION 571.120, STANDARD 120, THE MAXIMUM SUM, NOT TO BE CERTIFICATION FOR 1300 POUNDS FOR AXLE. MICHELEN TIRE, 275/70221/2 LOAD RANGE H. *AK
MOTORHOME DOES NOT MEET THE QUALIFICATIONS OF FMCSA REGULATION 571.120 STANDARD 120. *MR THE VEHICLE HAD COME EQUIPPED WITH MICHELIN TIRES (XZA-1 LRH 275X70X22.5 TIRES). PUBLISHED DATA BY MICHELIN SHOWED THAT THE CONSUMERS TIRES WERE RATED AT 6365 LBS AT 120 PSI. THE CERTIFICATION LABEL SHOWED THAT THE GAWR OF THE FRONT AXLE WAS 13200 LBS. THE CONSUMER FELT THAT HE'S AT RISK OF TIRE FAILURE IF HE LOADED THE VEHICLE TO THE PURCHASE GROSS WEIGHT OF 33,200 AND UNDER INFLATE THE TIRE TO 120 PSI. (NEWMAR WOULD HAVE TO AGREE TO A LAGER SIZE TIRE INSTALLATION) *SC *JB
MOTORHOME DOES NOT MEET THE QUALIFICATIONS OF FMCSA REGULATION 571.120 STANDARD 120. *MR THE VEHICLE HAD COME EQUIPPED WITH MICHELIN TIRES (XZA-1 LRH 275X70X22.5 TIRES). PUBLISHED DATA BY MICHELIN SHOWED THAT THE CONSUMERS TIRES WERE RATED AT 6365 LBS AT 120 PSI. THE CERTIFICATION LABEL SHOWED THAT THE GAWR OF THE FRONT AXLE WAS 13200 LBS. THE CONSUMER FELT THAT HE'S AT RISK OF TIRE FAILURE IF HE LOADED THE VEHICLE TO THE PURCHASE GROSS WEIGHT OF 33,200 AND UNDER INFLATE THE TIRE TO 120 PSI. (NEWMAR WOULD HAVE TO AGREE TO A LAGER SIZE TIRE INSTALLATION) *SC *JB
Safety Rating for the 2004 NEWMAR DUTCH STAR
NHTSA has not yet tested the 2004 NEWMAR DUTCH STAR in its New Car Assessment Program.
Technical Service Bulletins for the 2004 NEWMAR DUTCH STAR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 NEWMAR DUTCH STAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEWMAR DUTCH STAR
- 1999 NEWMAR DUTCH STAR — 26 complaints
- 2000 NEWMAR DUTCH STAR — 39 complaints
- 2001 NEWMAR DUTCH STAR — 9 complaints
- 2002 NEWMAR DUTCH STAR — 4 complaints
- 2003 NEWMAR DUTCH STAR — 3 complaints
- 2004 NEWMAR DUTCH STAR (current)
- 2005 NEWMAR DUTCH STAR — 6 complaints
- 2006 NEWMAR DUTCH STAR — 6 complaints
- 2007 NEWMAR DUTCH STAR — 0 complaints
- 2008 NEWMAR DUTCH STAR — 4 complaints
- 2009 NEWMAR DUTCH STAR — 0 complaints
Other NEWMAR Models
- NEWMAR MOUNTAIN AIRE — 80 total complaints
- NEWMAR BAY STAR — 57 total complaints
- NEWMAR KOUNTRY STAR — 54 total complaints
- NEWMAR LONDON AIRE — 32 total complaints
- NEWMAR NEW AIRE — 28 total complaints
- NEWMAR NEWMAR — 23 total complaints
- NEWMAR VENTANA — 20 total complaints
- NEWMAR KOUNTRY AIRE — 14 total complaints