2005 MERCURY MOUNTAINEER Structure Problems

WHEN I CLOSED MY HATCH ON THE BACK OF MY MERCURY MOUNTAINEER THAT THERE WAS A CRACK. ALSO I HAVE NOTICED IT ON OTHER VEHICLE'S LIKE MINE AND FORD EXPLORER'S. AND I DON'T THINK IT SHOULD THAT ESPECIALLY ON TWO DIFFERENT KINDS OF VEHICLES AND ON ALOT OF THEM ALMOST EVERYONE I GET BEHIND IS LIKE THAT. *TR

TWO PROBLEMS...FIRST WHENEVER I SHIFT INTO REVERSE THERE IS A HESITATION AND IT TAKES LONGER THAN IT SHOULD TO REVERSE. IM ALSO EXPERIENCING A JERK BEFORE I COME TO A COMPLETE STOP. SECOND ..THE BACK OF MY LIFT HAS A CRACK FROM THE BOTTOM OF THE WINDOW TO THE MERCURY SYMBOL AND THEN IT CONTINUES DOWN UNDER THE SYMBOL. I'VE DONE SOME RESEARCH AND THERE RE LOTS OF OTHERS WITH THESE SAME ISSUES. I ONLY HAVE ABOUT 70000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,995 AND THE CURRENT MILEAGE WAS 39,000.

MY 2005 MERCURY MOUNTAINEER DEVELOPED A CRACK IN THE REAR LIFT GATE RIGHT AROUND THE MERCURY EMBLEM. I HAVE SEEN MANY MORE WITH THE SAME PROBLEM, BOTH FORD EXPLORERS AND THE MERCURY MOUNTAINEER. WHEN I TOOK IT TO THE DEALER THEY WERE LIKE TOO BAD SO SAD IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A EXTENDED WARRANTY FROM FORD. I HAVE BEEN LOOKING AROUND NOW AND I SEE LOTS OF THEM WITH THE SAME PROBLEM. I HAVE HEARD THAT FORD IS FIXING THE EXPLORERS IF IT IS UNDER 5 YEARS AND UNDER 75,000 MILES BUT THAT JUST SEEMS TO BE A DEALER THING, I HAVE NOT SEEN ANY OFFICIAL ACCOUNT OF THIS. *TR

I HAVE A 2005 MERCURY MOUNTAINEER WHICH HAS BEEN GARAGE KEPT AND ONLY 20,000 MILES. I NOTICED THE PAINT PEELING FROM THE ROOF OF THIS VEHICLE AND RETURNED IT TO THE DEALER WHO REFERRED ME TO THE FORD CUSTOMER CARE, WHO REFUSED TO HELP ME WITH THIS PROBLEM BECAUSE IT WAS OVER THE 36 MONTH WARRANTY. I TOOK IT TO MY LOCAL AUTO SHOP WHO TOLD ME THIS IS A MAJOR ISSUE AND HE TOLD ME THE ENTIRE CARS PAINT CAN PEEL BECAUSE OF THE FAULTY WAY IT WAS PAINTED. HE SHOWED ME THE UNDERCOAT WAS NOT PREPARED PROPERLY AND THE PAINT IS JUST NOT ADHERING TO THE UNDERCOAT. I DID A SEARCH ON THE INTERNET AND NOW FIND THAT THIS WAS A KNOWN ISSUE AND AN EXPENSIVE FIX AS IT MEANS REMOVING THE PAINT AND UNDERCOAT AND REDOING THE ENTIRE VEHICLE. WHAT CAN I DO SHORT OF SEEKING LEGAL...