2023 MCI J4500E — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2023 MCI J4500E
The 2023 MCI J4500E has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. 2 technical service bulletins have been issued by Motor Coach Industries for this model year.
Recalls for the 2023 MCI J4500E
NHTSA has recorded 6 recalls for the 2023 MCI J4500E, potentially affecting up to 354 vehicles.
Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 25V567000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
| 59 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Owner Complaints for the 2023 MCI J4500E
No complaints have been filed with NHTSA for the 2023 MCI J4500E.
Safety Rating for the 2023 MCI J4500E
NHTSA has not yet tested the 2023 MCI J4500E in its New Car Assessment Program.
Technical Service Bulletins for the 2023 MCI J4500E
Motor Coach Industries has issued 2 technical service bulletins (TSBs) for the 2023 MCI J4500E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSIB 25-09 — ELECTRICAL SYSTEM
Instructions to verify security of interior REI brand monitors on affected coaches.
ITS61360 — FUEL/PROPULSION SYSTEM
Instructions to replace the MDS (Main Disconnect Switch) decal from a 1-minute wait with a 5-minute wait time to allow the Battery Management System (BMS) to shut down.
NHTSA Investigations for the 2023 MCI J4500E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI J4500E
- 2020 MCI J4500E — 0 complaints
- 2021 MCI J4500E — 0 complaints
- 2023 MCI J4500E (current)
- 2025 MCI J4500E — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI J4500 — 4 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint