2013 MCI D4000 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

2

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2013 MCI D4000

The 2013 MCI D4000 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. 2 technical service bulletins have been issued by Motor Coach Industries for this model year.

Recalls for the 2013 MCI D4000

NHTSA has recorded 3 recalls for the 2013 MCI D4000, potentially affecting up to 2,401 vehicles.

Recall 18V309000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

| 1,123 vehicles affected

Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.

Consequence: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.

Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.

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Recall 18V309000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

| 1,123 vehicles affected

Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.

Consequence: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.

Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.

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Recall 13V142000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

| 155 vehicles affected

Defect: Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.

Consequence: During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.

Remedy: MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.

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Owner Complaints for the 2013 MCI D4000

No complaints have been filed with NHTSA for the 2013 MCI D4000.

Safety Rating for the 2013 MCI D4000

NHTSA has not yet tested the 2013 MCI D4000 in its New Car Assessment Program.

Technical Service Bulletins for the 2013 MCI D4000

Motor Coach Industries has issued 2 technical service bulletins (TSBs) for the 2013 MCI D4000. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB 407 — SUSPENSION

This Service Bulletin informs affected customers that MCI was notified by Gabriel Ride Control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their production plant and these shock absorbers operating in cold temperatures may result...

SB 392B — POWER TRAIN:AUTOMATIC TRANSMISSION

This Service Bulletin supersedes Service Bulletin 392 in its entirety and informs affected customers that coaches equipped with a Cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex controller program and as a result, the coach will operate with active engine and/or transmission codes...

NHTSA Investigations for the 2013 MCI D4000

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MCI D4000

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Other MCI Models

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