2019 MAZDA CX-3 Steering Problems

Dec 7, 2023, I was driving on [XXX] in Gaston County and someone slammed my vehicle as I was driving safely and not fast. I was in the middle lane and barely saw the vehicle that slammed me pushing me to the left of the interstate. Officer Talley, J was there to help me: The report number is [XXX]. The vehicle was totally damaged and I am waiting for Progressive to complete the claim so I can get another vehicle. I am currently renting a vehicle from Enterprise for 28 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering.

Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering. The contact stated that the date the failure was first noticed was Oct 1st.

The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to occur at slower speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering shaft needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 29,056.

Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate which gives the impression the vehicle is jerking left or right while in motion. Brought to the dealer who stated it's the steering column that will need to be replaced and the part has a six week backorder. Seat Issue: The passenger seat weight sensor alarms with zero weight on the seat.