Vehicle Safety Data

2017 MACK GRANITE (GU) — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1 Crash

3

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2017 MACK GRANITE (GU)

The 2017 MACK GRANITE (GU) has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL, SUSPENSION:FRONT:HUB, STEERING. 2 technical service bulletins have been issued by Mack Trucks, Inc. for this model year. The most commonly reported problem area is the Wheels (1 complaint).

Recalls for the 2017 MACK GRANITE (GU)

NHTSA has recorded 3 recalls for the 2017 MACK GRANITE (GU), potentially affecting up to 28,805 vehicles.

Recall 23V600000 — EXTERIOR LIGHTING:TURN SIGNAL

| 27,418 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

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Recall 16V929000 — SUSPENSION:FRONT:HUB

| 200 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

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Recall 16V098000 — STEERING

| 1,187 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.

Consequence: If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's...

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Owner Complaints for the 2017 MACK GRANITE (GU)

1 complaint has been filed with NHTSA for the 2017 MACK GRANITE (GU). Below is a breakdown by vehicle component.

Wheels
Complaints: 1 1 Crash 1 Injury

Most Recent Complaints

#11160663 | WHEELS | | N/A miles Crash 1 Injury
THIS REFERRAL INVOLVES A DUMP TRUCK INJURY ACCIDENT RESULTING IN THE VEHICLE OVERTURNING. I AM A KY OSHA COMPLIANCE OFFICER ASSIGNED A COMPLAINT IN REGARDS TO THIS VEHICLE. THE COMPLAINANT ALLEGES THAT THE TRUCK NEEDED NEW TIRES. THEY ALLEGE THAT A BLOWN WORN TIRE CAUSED THIS ACCIDENT. THE ACCIDENT HAPPENED NEAR MARION, KY. THE TRUCK IS NOW IN A COLLISION REPAIR CENTER AT 945 NANDINO BLVD IN LEXINGTON, KY. I INSPECTED THE VEHICLE AND IT HAD A WORN INNER RIGHT REAR TIRE. THE TRUCK WAS LOADED WITH 25 TONS OF GRAVEL AND TRAVELING AT APPROXIMATELY 45 MPH WHEN THE DRIVER LOST CONTROL OF THE VEHICLE WHICH EVENTUALLY OVERTURNED. NO OTHER VEHICLES WERE INVOLVED. SINCE THIS IS MORE OF A DOT ISSUE I AM REFERRING THE MATTER TO DOT FOR POSSIBLE FOLLOW UP WITH KY CVE. MY NAME IS [XXX]I AM ATTACHING THE POLICE REPORT ON THE INCIDENT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Safety Rating for the 2017 MACK GRANITE (GU)

NHTSA has not yet tested the 2017 MACK GRANITE (GU) in its New Car Assessment Program.

Technical Service Bulletins for the 2017 MACK GRANITE (GU)

Mack Trucks, Inc. has issued 2 technical service bulletins (TSBs) for the 2017 MACK GRANITE (GU). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

KC-331 — FUEL SYSTEM, DIESEL

Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

K93823300 — ENGINE

Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer

NHTSA Investigations for the 2017 MACK GRANITE (GU)

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK GRANITE (GU)

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Other MACK Models

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