2014 LEXUS GX460 — Problems, Recalls & Safety Data

TL* THE CONTACT OWNS A 2014 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE TOM WOOD LEXUS DEALER LOCATED AT 4610 E. 96TH ST, INDIANAPOLIS, IN 46240, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I JUST PURCHASED THIS USED 2014 LEXUS GX 460 WITH 27,500 MILES WHEN THE VEHICLE IS IN MOTION AT 40 MPH OR MORE I NOTICED THE PASSENGER FRONT SEAT VIBRATION OR SHAKE,I TOOK IT INTO TO HAVE IT CHECK OUT THE DEALERSHIP TOLD ME THAT MY ALIGNMENT AND BALANCE ARE GOOD AND THE SEAT VIBRATION THAT'S NORMAL.

BRIDGESTONE DUELER HT TIRE BLOW OUT ON 2015 LEXUS GX460. SYSTEM WOULD NOT ALLOW 2015 GX460, SO ENTERED AS 2014. TIRE BLEW OUT SIDEWALL AT 70 MPH WITH NO TREAD DAMAGE OR PUNCTURE. PRESSURE WAS NOT LOW AS PER TIRE PRESSURE MONITOR. TIRE ONLY HAD 1300 MILES IN 3 MONTHS OF DRIVING NEW LEXUS GX460. TIRE WAS P265/60R18 109H DOT ELXTJJK4514.

AROUND 5000 MILES I NOTICED MY VEHICLE PULLING THE RIGHT. I TOOK THE CAR INTO LEXUS AND ASKED FOR IT TO BE REPAIRED. WHEN I PICKED THE CAR UP IT SEEMED BETTER BUT STILL NOT DRIVING STRAIGHT. I TOOK IT BACK AGAIN AND THEY REPAIRED IT AGAIN. BACK IN JULY AROUND 10000 MILES I NOTICED THE VEHICLE LEANING TO THE RIGHT MORE THAN 1 INCH. I TOOK IT IN FOR REPAIR AND WAS TOLD THEY WERE AWARE OF THE PROBLEM AND WOULD GET BACK TO ME WHEN THEY HAD A RESOLUTION. I FELT UNSAFE DRIVING THE CAR AND FORCED THE ISSUE AND WAS ABLE TO TAKE THE CAR BACK THE NEXT DAY AND GET A LOANER. 2 WEEKS LATER MY CAR WAS ABLE TO BE PICKED UP AND DID APPEAR TO BE DRIVING BETTER AND LEANING LESS. I RECEIVED A LETTER FROM LEXUS AFTER FILING A FINAL REPAIR NOTICE THAT "MY CONCERNS WERE NOT CAUSED BY A DEFECT IN THE WORKMANSHIP". NOW AS OF FEBRUARY THE LEAN IS BACK. I CONTACTED THE PERSON WHO WROTE THE LETTER AND WAS TOLD THIS WAS A "CHARACTERISTIC OF THE VEHICLE" AND NOT A DEFECT OR ANY AFFECT ON PERFORMANCE. I STILL DON'T UNDERSTAND HOW IT IS SAFE TO DRIVE AROUND IN A CAR THAT LEANS TO THE RIGHT. IF I WERE TO SLAM ON BRAKES HOW DO THEY KNOW IF WOULD NOT ROLL OVER. AND HOW DO THEY KNOW THIS IS NOT CAUSING OTHER ISSUES WITH THE VEHICLE AS FAR A WEAR ON PARTS AND/OR TIRES. I AM NOW FILING A VEHICLE REPURCHASE REQUEST WITH LEXUS. *TR

VEHICLE LEANS EXCESSIVELY TO THE RIGHT (PASSENGER SIDE). WE FEEL THE VEHICLE IS UNSAFE. IT APPEARS TO PROMOTE PREMATURE WEAR OF TIRES ON LEANING SIDE.LEXUS SAYS IT'S WITHIN IT'S SPECIFICATIONS. WE DID FIND OUT THE COMPANY , DEALER MANAGEMENT, SALES, AND SERVICE WAS FULLY AWARE OF THE DEFECT PRIOR TO THE SALE TO US. THE DEALER DID AN UPGRADE WHICH 'DID NOT' SOLVE THE LEAN. ALSO THERE REMAINS A ACIDIC SMELL LIKE DRIED URINE WHICH WILL NOT GO AWAY. WE THOUGHT IT WAS THE NEW CAR SMELL BUT HASN'T GONE AWAY. *TR