2012 KIA SORENTO Steering Problems

18 NHTSA complaints on file

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Steering Issues in the 2012 KIA SORENTO

18 steering complaints have been filed with NHTSA for the 2012 KIA SORENTO. Of these, 1 involved a crash, 2 involved a fire, and 1 resulted in injury.

18
Complaints
1
Crashes
2
Fires
1
Injuries
0
Deaths

All Steering Complaints

#11404398 |
ON 03/22/21, AT 8.00AM WAS A REGULAR VISIT FOR OIL CHANGE, FINALLY AROUND 1PM MY CAR WAS SHOWING ON THE DASHBOARD THE "ENGINE LIGHT", NEVER HAPPEN BEFORE, I CLAIMED VERBALLY WHY, THAT HAPPEN NOW. I AM DRIVING BECAUSE THEY TOLD ME IS SAFE AND I BELIEVE, AND WAITING THE APPOINTMENT FOR( RECALL 20V750) THANKS TO ALL.
#11291222 |
DRIVING TO WORK THIS PAST TUESDAY 12/24/2019, WHILE DRIVING MY CAR DID THIS JERK MOVE AND THEN ALL THE ELECTRICAL SIGNS POPPED UP I COULDN'T BRAKE OR STEER MY STIRRING WHEEL .ITS AS IF MY CAR LOCKED UP ON ME. LUCKILY I WAS ABLE TO TURN OFF A SIDE ROAD AVOIDING ON COMING TRAFFIC. AND BUT THE CAR IN PARK. I WAS STUCK FOR 2 HOURS. MY CHECK ENGINE LIGHT WAS THE ONLY LIGHT THAT STAYED ON. I COULDN'T START THE CAR AT ALL. LUCKILY I CALLED MY COUSIN TO SEE IF SHE COULD TRY AND GIVE ME A JUMP TOO SEE IF IT WORKED. IN WHICH IT DID I THEN TOOK MY VEHICLE UP TO AUTO ZONE WHERE THEY OUT IT ON THE DIAGNOSTIC MACHINE. WHERE MY BATTERY AND ALTERNATOR WERE FINE. IT WAS VERY SCARY FOR THIS VEHICLE TO HAVE SHUT OFF ON ME LIKE THIS I AM...
#11233839 | Fire
WHILE DRIVING THE VEHICLE ON A LOCAL ROAD AT 35 MPH THE ENGINE STARTED MAKING NOISES, SMOKING, CAUGHT ON FIRE AND SEIZED WITH ABSOLUTELY NO WARNING AND NO ENGINE LIGHT CAME ON BEFORE. MY 2012 KIA SORENTO WAS PART ON MANUFACTURING DEFECT RECALL RELATED TO THE ENGINE AND IT WAS CHECKED BY A KIA SERVICE SHOP FOR THIS OVER A YEAR AGO. AT THAT TIME I ASKED IF THE ENGINE MALFUNCTION COULD OCCUR AT A LATER DATE EVEN THOUGH IT WAS FINE NOW. THEY SERVICE TECHNICIAN STATED THAT IT COULD STILL OCCUR AT A LATER DATE BUT WAS NOT INFORMED THAT THE ENGINE COULD FAIL/LOCK-UP, CATCH ON FIRE WITH NO WARNING AT ALL.
#11153675 |
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT TOOK AN EXTENDED AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED DUE TO A LACK OF ENGINE OIL. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. MURRAY KIA (LOCATED AT 1402 WEST RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-3020) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
#11132280 | Fire
THIS KIA SORENTO CAUGHT FIRE WHILE BEING DRIVEN. THE DRIVER REPORTED THAT THE STEERING LOCKED UP AND SHE COULD SEE SMOKE AND A FLAME COMING FROM THE ENGINE. SHE LEFT THE VEHICLE UNHARMED HOWEVER THE EXPERIENCE WAS FRIGHTENING. THE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES AND THE CAR IS NOW A TOTAL LOSS. THE CAR WAS PURCHASED FROM DALLAS AUTO AUCTION BY MAS MOTORS IN DALLAS TX. THE ORIGINAL OWNER WAS KIA OF ARLINGTON.
#10967040 | Crash
TAKATA RECALL- I HAD JUST STOPPED TURNED A CORNER AND THEN VEHICLE PULLED TO THE RIGHT CAUSING ME TO HIT A POLE.
#10862121 |
WHILE DRIVING AT 45MPH MY CAR SHUT OFF IN THE MIDDLE OF THE ROAD (CITY.) NO WARNING WHATSOEVER, NO CHECK ENGINE LIGHT, NO CHECK OIL LIGHT...NOTHING. I COULD NOT STEER IT NOR RESTART IT. MY LIGHTS ALL DIMMED. HAD IT TOWED TO A GARAGE AND THEY SAID THEY'VE HAD 3 OF THE SAME CARS WITH THE SAME ISSUE IN THEIR SHOP. THEY TOLD ME THERE WAS NO OIL IN IT , BUT NO LEAK. THEY PUT OIL IN IT AND JUMPED IT, THEN TOOK IT FOR A TEST RUN AND THE VEHICLE STALLED. THE OIL BECAME THICK AND DIRTY, WITH METAL IN IT AS WELL. I WAS LUCKY THAT I WAS ON MY WAY HOME FROM WORK AT MIDNIGHT AND THERE WASN'T MUCH TRAFFIC. I'M SCARED TO DRIVE IT NOW, ESPECIALLY SINCE I HAVE A 150 MILE DRIVE IN A FEW WEEKS. CALLED KIA AND THEY TOLD ME I NEED...
#10594876 |
FOR THE THIRD TIME IN A 2 MONTH SPAN, MY 2012 KIA SORENTO HAS COMPLETELY SHUT DOWN AS WE HAVE BEEN DRIVING IT. WE ARE AT THE 60K MILES MARK. THIS IS VERY DANGEROUS. TWO OF THE THREE TIMES WE HAVE BEEN DOING AROUND 40 MPH ON VERY BUSY STREETS AND THANK GOD, WE DID NOT HIT ANOTHER CAR OR GET HIT. THE VEHICLE WITH ZERO WARNING, WILL JUST DIE AND WE WILL LOSE ALL POWER STEERING, WE CAN'T SHIFT GEARS, AND THE BRAKES DO NOT WORK LIKE THEY NORMALLY DO. THE FIRST TIME I THOUGHT IT WAS JUST A BATTERY, SO I REPLACED IT. BUT SINCE THEN WE HAVE HAD IT AT THE DEALERSHIP TWICE AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. THEY WILL GET IT RUNNING AGAIN AND THEN A COUPLE OF WEEKS LATER, IT WILL DIE AGAIN. I HAVE TWO BABIES THAT RIDE IN...
#10593841 |
I RECENTLY PURCHASED A KIA SORENTO WITH 38K MILES. WHEN I TEST DROVE THE VEHICLE I NOTICED A DISTINCT PULL IN THE STEERING AND THE VEHICLE WOULD DRIFT IN EITHER DIRECTION. SINCE THE VEHICLE STILL HAS 20K LEFT ON THE KIA WARRANTY I WENT AHEAD WITH THE PURCHASE. I THEN TOOK THE VEHICLE INTO THE KIA DEALERSHIP TO HAVE THEM TROUBLESHOOT THE PROBLEM TO WHICH THEY INFORMED ME THAT THE TIRES WERE UNEVENLY WORN AND THAT THEY SHOULD BE REPLACED. I REPLACED THE TIRES AND THE PROBLEM PERSISTED. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AGAIN WHERE THEY PERFORMED A TSB TO ADDRESS THE DRIFT/PULL ISSUE AND PERFORMED AN ALIGNMENT. THE PROBLEM WAS STILL NOT RESOLVED. I TOOK THE VEHICLE BACK TO ANOTHER DEALERSHIP AND THEY INFORMED ME THAT THEY NOTICED THE VEHICLE PULLING AND RECOMMENDED THAT I GET ANOTHER ALIGNMENT. I STATED THAT I HAD JUST HAD AN...
#10588637 |
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME VERY HARD TO TURN. THE FAILURE RECURRED FOUR TIMES OVER A PERIOD OF TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. RK
#10586772 |
WHILE DRIVING THE VEHICLE ON TWO SEPARATE OCCASIONS THE VEHICLE HAS EITHER STALLED WITH A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION OR WITH THE ENGINE STILL RUNNING A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION. *TR
#10574852 |
THIS HAS HAPPENED FOUR TIMES! WHILE COMING TO A STOP SIGN, ENGINE DIES, POWER STEERING OUT, POWER BRAKES OUT. AFTER SHIFTING INTO PARK OR NEUTRAL, CAR WILL IMMEDIATELY RESTART, AND FUNCTION WITHOUT THIS PROBLEM FOR WEEKS. KIA DEALERSHIP FINDS NOTHING WRONG AND NO "CODES" TO INDICATE THE CAR HAS HAD PROBLEMS. *TR
#10574699 |
THE FIRST TIME I WAS DRIVING AT 35-45 MPH AND SLOWED TO TURN AND MY ENGINE SPONTANEOUSLY STALLED AND STEERING WHEEL LOCKED UP. LUCKILY, NO ONE WAS AROUND ME SO I BRAKED, AND RESTARTED THE ENGINE AND CAR SEEMED TO REBOOT FINE. TODAY, IT HAPPENED AGAIN EXCEPT I WAS DRIVING AT A MUCH SLOWER SPEED, 15 MPH. I WAS READY TO TAKE A TURN AND THE WHEEL LOCKED UP IN THE TURNED POSITION (BUT NOT FULLY TURNED) AND THE ENGINE STALLED. I BRAKED THE CAR AGAIN AND RESTARTED THE ENGINE IN THE MIDDLE OF AN INTERSECTION. THIS IS COMPLETELY DANGEROUS FOR ALL PASSENGERS OF THE CAR AND EVERYONE WHO'S DRIVING AROUND ME! *TR
#10556621 |
I WAS DRIVING ON THE FREEWAY, THERE WAS A LOT OF TRAFFIC SO WE WEREN'T DRIVING VERY FAST, AND THE CAR JUST SHUT OFF, THE ENGINE LIGHT WENT ON AND THE STEERING WHEEL LOCKED. I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND THEN I TURNED THE CAR OFF AND TRIED RESTARTING IT. THE CAR STARTED WITHOUT ANY PROBLEMS AND DROVE NORMAL AFTER THAT. *TR
#10531913 |
WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR
#10494596 |
THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WHETHER GOING UP OR DOWN. I LITERALLY SLIDE INTO THE STREET FROM MY DRIVEWAY, WHICH IS BY NO MEANS A VERY STEEP DRIVE AND I CERTAINLY CANNOT MAKE IT UP THE DRIVE IN THE SNOW WITHOUT FIRST BACKING UP INTO MY NEIGHBOR'S DRIVE AND GETTING ENOUGH SPEED UP TO MAKE IT TO THE TOP OF MY...
#10453822 |
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.
#10430700 |
THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

Other 2012 KIA SORENTO Problem Areas

Engine 455 complaints Electrical System 127 complaints Unknown Or Other 80 complaints Air Bags 78 complaints Service Brakes Hydraulic 65 complaints Exterior Lighting 55 complaints Power Train 53 complaints Service Brakes 32 complaints Structurebody 30 complaints Fuelpropulsion System 29 complaints Vehicle Speed Control 29 complaints Suspension 20 complaints Visibilitysunmoon Roof Assembly 16 complaints Engine And Engine Cooling 13 complaints Seats 13 complaints Visibilitywiper 13 complaints Electronic Stability Control Esc 11 complaints Fuel System Gasoline 6 complaints Exterior Lightingheadlights 5 complaints Wheels 5 complaints Forward Collision Avoidance Automatic Emergency Braking 3 complaints Seat Belts 3 complaints Structure 3 complaints Equipment Adaptivemobility 2 complaints Forward Collision Avoidance Adaptive Cruise Control 2 complaints Structurebodydoor 2 complaints Structurebodyhatchbackliftgate 2 complaints Back Over Prevention 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecmsoftware 1 complaint Engine And Engine Coolingengineoillubricationsumptankdrain Plug 1 complaint Firerelated 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainclutch Assemblylinkageclutch Cablerodarm 1 complaint Power Traindriveline 1 complaint Seat Beltsfront 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Seatsfront Assemblypower Adjust 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Airantilockwheel Speed Sensor 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assisthydraulic 1 complaint Steeringelectric Power Assist System 1 complaint Tires 1 complaint Traction Control System 1 complaint Trailer Hitches 1 complaint Visibility 1 complaint
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