2011 KIA SORENTO Engine Problems
282 NHTSA complaints on file
All Engine Complaints — Page 2
The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine light warning was illuminated. The vehicle had been taken to the dealer but was not diagnosed. The manufacturer was made aware of the issue. The failure mileage was approximately 137,513. VIN tool confirms parts not available.
I was driving my car to work when my check engine light came on and starting flashing. I made it to work just unable to go over 30MPH because it felt like it was in fail safe mode. That afternoon I spoke with KIA Affairs and the lady advise me to go to autozone and get it diagnosed after work. Well after work I went to go to autozone and barely made it half a mile before it felt like it was going to die. so i turned to go back to turn around to back to work in the parking lot next door. When I turned it felt like i had no control over where my car was going like i had no traction control even though i did not hit any patches of ice.
I was driving. Without any warning or any noticeable prior issues my car was smoking very bad from the hood. Once parked I opened the hood but can not tell where it is coming from. When I crank it the smoke starts again.
When I was driving my SUV engine light came and there was some noise then engine stopped working. Then didn't turn on. It was very bad.
i was driving home from work on 12/22/23 when all of my dashboard lights came on and my engine died. I was in motion when this happened. I put the hazards on and put the car in park and tried to restart it. As I was doing that I was hit from behind by another vehicle. I suffered a concussion that lasted almost 2 weeks. My car being totaled not due to the damage from the accident but the diagnosis that the engine "blew". My insurance company had it towed from a body shop to a salvage yard. I have kept the maintenance completely up to date and put close to $4000 into it last year for normal use items. There was an oil leak that ruined my starter - that was repaired. I am now without a vehicle.
The ABS, downhill assist, and engine light stay on constantly, even though the clock spring has been replaced and multiple car repair shops are unable to diagnose a “problem.” When driving, the vehicle seems like the engine is getting extremely hot and starts to sputter and even cuts off at times. There are currently recalls on 2011 Sorentos for fire risk while parked and fire risk while driving. However, my VIN is not included in the recall for fire risk while driving, but I believe it should be based on the inability to diagnose a problem with my engine. Vehicle is well maintained. Thank you.
The contact owned a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while reversing out of the garage, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was out of the garage. The contact stated that the turned off the vehicle and opened the hood. The contact stated that there was a significant amount of black smoke coming out of the engine compartment. The contact stated that he attempted to disconnect the positive battery thermal but was unable to do so. The contact stated that he applied a fire extinguisher to the engine compartment; however the smoke persisted and the vehicle caught on fire. The contact stated that the fire then extended to the entire vehicle. The fire department extinguished...
The contact owns a 2011 Kia Sorento. The contact stated while driving 65 MPH on the interstate, the RPM dropped to 0. The contact depressed the accelerator pedal however, the vehicle lost motive power and stalled while pulling off the roadway. No warning light was illuminated. The vehicle was restarted, and the contact drove the vehicle to the residence. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.
I'm supposed to park my 2011 Sorento outside and away from structures, and not drive it until Kia comes up with a part/solution to fix the engine compartment fire issue relating to NHTSA Recall # 23V652000 (manufacturer recall # SC284XM). This warning was issued Sept 25th, 2023. It's now been over 3 months. Am I supposed to walk everywhere, use a Ride Share service, or take public transportation??? If Kia won't fix it, they should give me another vehicle to drive....or purchase the vehicle back from me for what I paid for it in 2022, less 1 year's depreciation.
Was driving on highway doing 85 and all sudden no warning no lights no nothing my car started loosing power and dropped speed as I'm trying to give it gas it is loosing speed almost caused me to wreck got to side of highway and it just died and the are saying my engine needs replaced had no warning
While driving, the front end of the car made a thud sound and vibrated, the lights on the panel came on, the engine light, battery light, key light, and the steering wheel locked up. This happened 3 times in a week. If we had been going faster it could have caused an accident because of car suddenly slowing down and loss of steering. After turning off and then back on it worked again but never know when it could happen again. Yes my car is available upon request. No codes come up when our mechanic diagnosed it, hasn't been to a Kia dealership yet, can't get in until Nov. 6. Refer to article "2011 Kia Sorrento's problems with sudden surging and engine stalls led to 7 investigations, 6 recalls." My mechanic referred us to this article as he thinks our car has a related problem. This problem happened without any...
The contact owns a 2011 Kia Sorento. The contact stated while driving 40 MPH, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to an unknown dealer, where it was diagnosed that the rod bearing had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,250.
When I started out with the car it drove alright then I had to take it back and forth for the wiring smelling like it was burning 🔥 but have never caught on fire thank goodness had to get a tuneup spark plugs 🔌 and it still doesn’t work right
On 4 l’âne Highway travelling the 70 miles per hour speed limit. My car felt like it ran over something in the road - there was a big jolt and my car shook. It was the engine / transmission slipping. There was NO WARNING. Very SCARY and DANGEROUS especially at 70 miles per hour. Immediately the CHECK Engine light illuminated. This engine / transmission problem is all over the Internet for the 2011 Kia Sorento. Kia has not taken responsibility for the issue with this year’s model. Yes - it has been duplicated e we hen i was driving around town - same jolt. The service center has stated that the engine / transmission is probably failing. Not fair for a consumer who takes good care of their car and my car is in very good condition.
My car is stuck in Limp mode and saying " Glow Relay Stuck On". When I googled it there's a recall for this issue for 2012-2014 Kia Sorento, but not 2011. I just wanted to make sure it was noted Incase mine was able to be added to the list.
My vehicle engine chatters uses oil with out leaking and going up hills the transmission stays in 1st gear
The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact stated no warning light was illuminated. The contact coasted off the roadway, stopped the vehicle, and shifted to park(P). The contact turned off the vehicle and waited for five minutes before restarting the vehicle and continued driving. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Communication: SC106 (Engine Control Module). The failure mileage was approximately 107,000.
Having Transmission problems. I just bought this car and have had allot of problems with it right now I’m having as I’m accelerating the gear gets stuck and rpm’s rav up and suddenly the gear goes into place and the car just goes fast suddenly this is a really dangerous situation I can’t accelerate right the fluid is good but just wanted to let you guys know of this problem
When vehicle slows down to a stop, the engine fails. No check engine light is illuminating. Have taken it to a Kia dealer who does not know what is wrong with it. The car is still available for inspection. The vehicle has done it several times. The Kia dealer said it was unsafe to drive and so they have kept it. Kia is unwilling to look further because the mileage is 4,000 over warranty. There are several recalls for this problem yet, Kia states that they are not for my VIN number therefore I don't qualify. The recalls are for my year, make and model of my vehicle.
I just got this car and it haseven been 30days I read the NHTSA Action Number: DP21003 and it is exactly same problem. It started with spark plugs weak and changed them out then AWD check engine light oil and the battery light came on. And the car wouldn’t move as fast and had a code of P0336 which was the Cranckshaft sensor got that changed and I’m still having issues with accelerating and rpm’s going up without pressing the gas pedal hard and suddenly speeding
This vehicle has a antifreeze in oil tank and the gasket is going. the dealer said this was fine when they sold it to us and it is not fine. i would like this fixed and i paid over 10 thousand for this car. they said they changed the oil and the 2 weeks after i got i had an oil change and it was mixed with antifreeze in the oil pan
Timing chain tensioner is defective and should be recalled. On cold start ups, the engine has a really loud rattling noise for a few seconds and goes away. Has been recalled on other Kia models except for the Kia Sorento why Kia chooses not to include the Kia Sorento should be of concern. Kia should be held responsible for their mistake. I have called the dealership and they do not take responsibility.
The engine will not turn over. It was leaking oil. We refilled the oil. Then it stopped running. We had to tow it to our home. All maintenance and regular scheduled repairs were kept up to date.
The contact's significant other owns a 2011 Kia Sorento. The contact stated while driving at various speeds, the engine was making abnormal rattling and knocking sounds. There was no warning light illuminated. Additionally, the contact stated that the failure would occur upon starting the vehicle. The vehicle was taken an independent mechanic who diagnosed that the timing belt had failed and advised the contact to not drive the vehicle. The vehicle was taken back to the residence. The vehicle was then towed to another independent mechanic where it was diagnosed that the rod bearings had failed and had released metal shavings in the engine oil, which caused the engine failure. The vehicle was not repaired. The contact associated the failure with Kia Independent Recall Campaign Number: SC147. The manufacturer was notified of the failure and informed the contact that they could not assist as his significant other had failed to...
Time chain tensioner is faulty and camshafts have been updated the 2011 model. I just purchased a 2011 Sorrento Ex and it will cost 5000 to do the upgrade. The air bag has caused problems in the electrical systems of the horn. This cost 400 to replace airbag.
The contact owns a 2011 Kia Sorento. The contact stated that when the vehicle was started, the vehicle started shaking. The contact turned off the vehicle and noticed there was oil leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the oil seal needed to be replaced. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the oil switch needed to be replaced. The contact was also informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 90,000.
The contact's wife owns a 2011 Kia Sorento. The contact stated that while his wife was driving at various speeds, the vehicle stalled without warning. The driver was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Additionally, the failure recurred three years later. The contact stated that while his wife was driving the vehicle stalled and the check engine warning light illuminated. The vehicle was taken to a different dealer where it was diagnosed that the crankshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided warranty information but never received a copy as promised. The contact was informed that there was no recall on the VIN and no further assistance was offered. The failure...
My headlights are randomly going off and back on while driving. It was just happening under the auto setting while turning, then on auto only at anytime. Remained on in the “on” mode. Last night went off on the highway under the ON mode so getting worse.
The vehicle stalls and I lose all power while driving. This starts with interior dash lights flashing and going off along with radio and all other lights. This also has happened while sitting in running car. I have replaced two alternators and 3 batteries. Please help.
Kia Sorento 2011 LX 2.4L Oil disappears weekly, I have to check it often and/or refill. I use the required oil it calls for on the engine oil cap. Vehicle jolts while driving. I've been parked with vehicle off, turned it on, reversed from parking spot and about an tenth of a mile vehicle stalled, put it in park, and restarted. While driving headlights flicker Tapping/knocking noise from engine area, checked oil and its full, mechanic can't seem to find issue. Some forums have suggested throttl control module?
The contact owns a 2011 Kia Sorento. The contact stated while her husband was driving at 55 MPH, the vehicle caught on fire without any warning. The contact's husband was able to pull over safely and the fire department was able to extinguish the fire. A report was filed with both the police and the fire department. No one was injured. The vehicle was towed to Doug Auto Motor for diagnosis and they stated the rod broke through the engine and caused the oil to leak into the engine. The vehicle was not repairable. The dealer was contacted, and they stated that they were aware of the failure but there was no recall. The manufacturer was contacted, and they also confirmed that there was no recall for the failure. The failure mileage was approximately 100,000.
Driving the vehicle on a two lane road at approximately 50 mph (steady cruise state), the vehicle experienced bump or jump in the powertrain (shutter). I immediately lost power to continue at the desired speed (engine missing or lack of power). I slowly tipped into the throttle, but the vehicle was not responding as expected. I put the vehicle in neutral and slightly revved the engine to see if the engine would run normal without load, and it would increase in RPM, but not smoothly. I let the engine return to idle and the engine stalled. I lost my power steering and power brakes and had to muscle the vehicle into a parking lot where I was able to bring the vehicle to a stop and put it into Park. While this event took place the engine or vehicle warning lamp was on the instrument cluster. I got out of...
The check engine light came on in our Sorento so we took it to a local mechanic. They changed the oil and said the car was good to go on May 13. Less than a mile from the mechanic, on a busy street the car became unresponsive. Suddenly there was no way to accelerate or slow down and steering was incredibly difficult. Managed to coast to the middle of a busy parking lot but the car shut down completely before I could park in a space and I ended up partially blocking the lot entrance and several parked cars before we could get the car towed back to our mechanic. The mechanic reported to us that other Kias had experienced similar issues and we should check with the dealership for recalls. The car was towed to Oakes Kia Dealership on June 3 and they said the car needed a new...
My car is going to kill me. It stalls while driving or sitting at lights. Sometimes while I’m driving it surges and bucks and jerks. I’m really concerned with the stalling issues almost got rear ended 2 days ago. I drive on the northway and can’t afford this car stalling while driving I’ll be killed.
The contact owns a 2011 Kia Sorento. The contact stated that while driving at 60 MPH, an abnormal clunking sound had emitted from the vehicle. The contact then heard parts falling out of the engine as white smoke began to release from the vehicle's hood. The check engine warning light was also illuminated on the instrument panel as the contact pulled over. The contact lifted that hood and saw flames coming from undeath the vehicle. The contact immediately shut the hood as smoke continued to discharge from the vehicle. The fire department arrived at the scene; however, the fire had dissolved on its own. The contact had the vehicle towed to an independent mechanic and was informed that a rod had blown in the engine resulting in engine failure. The vehicle was then towed to the dealer and was initially informed that her vehicle would be repaired under an extended...
The Engine as while driving down road locked up on me causing the vehicle to stop running. From my understanding this type of engine has had issues in past and was under a class action lawsuit that also included Hyundai. Now Kia has responded saying my vehicle vin number isn't part of the theta engine recall. Which baffles me.
The contact owned a 2011 Kia Sorento. The contact stated while pulling into the parking lot at work at approximately 3 MPH, there was what seemed to be steam coming from the engine. The contact stated there was actually smoke and ash which was on the driver's side of the hood. There were no warning lights. The contact exited the vehicle safely. Immediately after exiting the vehicle it was engulfed in flame and was destroyed. The fire department extinguished the fire. The police department was on the scene and conducted a report. The vehicle was towed to the wrecking yard. The contact fell at the time of the explosion. There were smoke ventilation and cuts on the right arm along with bruises from the contact. The manufacturer was notified of the failure. The approximate failure mileage was 90,000
On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements...
Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet
The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The engine seized and needed to be replaced. The cost would be $11000 and there was only ONE available in the entire country. We were given $100 for the car. The KIA Corporation knew that this engine was defective and did not recall it or warn us that the engine could seize while driving or catch fire causing catastrophic injuries.
When you check oil, the dip stick shows no oil. I have had the oil changed several times and after about a week the dip stick shows no oil. There is no oil leak coming from under car or from looking at engine under hood. Also, when I start the car, a big plume of smoke comes out of the muffler, but then no smoke. I scheduled an appointment for Kia Dealership about 6 months ago and they said they could not find a problem.
The contact owns a 2011 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, but the mechanic could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 110,000.
The engine on my 2011 Kia Sorento has failed and the mechanic at the Kia dealership told me it was because of the rod bearings. My car was serviced at the Kia dealership in April 2021 and apparently 2 weeks later an ECU update recall was placed on my vehicle. I did not receive anything notifying me of this update. In November of 2021 my engine started making a loud noise and then failed to turn on. The mechanic at the Kia dealership told me had I had the sensor updated prior to the noise starting it would have alerted us to the rod bearings causing damage but since the update had never happened the rod bearings caused my engine to fail. According to the dealership I should be covered under the recall but Kia headquarters are denying to cover it since I am over my mileage warranty. I have...
2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO THEIR VEHICLE STOPPING SUDDENLY WHILE DRIVING. THE CONSUMER STATED WHILE DRIVING, THERE WAS A LOUD BANG, AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AT 98,122 MILES.
The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over and had the vehicle towed to her residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed but not repaired. The manufacturer was informed of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 124,000.
Unknown. I have been having oil loss since 2018 and have extensively reported the issue to my local kia dealership where I receive certain. I was instructed to do an oil consumption test that the service department later had no idea what that would have done. Twice the engine has nearly ran out of oil with no warning and I have to regularly monitor the oil level between service. At times it is very low. If I accelerate too quickly it smokes white smoke and smells of burning oil. This is a safety issue if I am merging into traffic and I am unable to accelerate fast enough to not cause an accident. This has been an ongoing issue with this vehicle.
I was driving on the freeway, my car just stopped, it wouldn't start I had to have it towed.
There was a recall to add a engine knocking warning device. When I got the recall in June of 2021, my engine was already knocking. I took the car into Rapid City Kia Dealership for repair on June 24th. I still do not know if it has been approved for repair. The recall stated there was a warranty extension to provide lifetime coverage due to bearing damage. A knock sensor detection system was to be installed caused by worn connecting rod bearings. They ran the diagnostic test for trouble code P1326 and said the noise only got worse. The service department in Rapid City told me the engine needed to be replaced. I still have not heard the decision of Kia and was told it could be the end of July. I need help getting the service my car requires and I need a rental vehicle to drive until my...
Engine has a loud knocking noise also had flames coming from under the hood. No check engine light came on. I was so terrified for my life. Kia has a recall on 2012 - 2019 engine and not 2011 Kia Sorento engines and it’s causing the same issue.. this is not Safe for anyone.. so can you’ll look into this matter and make Kia accountable for the repairs.. total of 187 complaints on the 2011 Kia Sorento engine and nothing is being done… Please help us
Other 2011 KIA SORENTO Problem Areas
Electrical System
241 complaints
Structurebody
232 complaints
Power Train
222 complaints
Unknown Or Other
213 complaints
Air Bags
181 complaints
Exterior Lighting
96 complaints
Service Brakes
71 complaints
Vehicle Speed Control
60 complaints
Service Brakes Hydraulic
59 complaints
Steering
53 complaints
Suspension
50 complaints
Power Trainautomatic Transmission
37 complaints
Engine And Engine Cooling
31 complaints
Structurebodydoor
28 complaints
Electronic Stability Control Esc
23 complaints
Seats
19 complaints
Fuelpropulsion System
17 complaints
Latcheslockslinkagesdoorslatch
17 complaints
Latcheslockslinkages
13 complaints
Visibilitysunmoon Roof Assembly
13 complaints
Seat Belts
11 complaints
Wheels
9 complaints
Visibility
7 complaints
Exterior Lightingheadlights
5 complaints
Tires
5 complaints
Visibilitywiper
5 complaints
Electrical System Instrument Clusterpanel
4 complaints
Engine And Engine Coolingengine
4 complaints
Power Traindriveline
4 complaints
Structure
4 complaints
Vehicle Speed Controlaccelerator Pedal
4 complaints
Equipment Adaptivemobility
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Interior Lighting
3 complaints
Suspensionfront
3 complaints
Visibilitypower Window Devices And Controls
3 complaints
Fuel System Gasoline
2 complaints
Latcheslockslinkageshoodlatch
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Back Over Prevention Rearview System Braking
1 complaint
Back Over Prevention Warnings
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Engine And Engine Coolingenginecrankcamshaft Position Sensor
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipment
1 complaint
Equipmentelectrical
1 complaint
Exterior Lightingbrake Lightsswitch
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Parking Brake
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Airdisccaliper
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodyhood
1 complaint
Structurebodyroof And Pillars
1 complaint
Suspensionfrontspringscoil Springs
1 complaint
Suspensionrear
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Traction Control System
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint