2015 KIA RIO Engine And Engine Cooling Problems

The contact owned a 2015 Kia Rio. The contact stated that while the friend was driving approximately 70 MPH, the vehicle suddenly began to lose automotive power, and smoke was seen coming from under the hood. The vehicle was parked and the friend exited the vehicle and discovered flames coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and later towed away to a nearby towing facility. A fire and police report was taken at the scene. The cause of the failure and fire was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 118,000.

PURCHASED THE CAR FROM KIA DEALER ON 5/20/17 WITH LIMITED POWER TRAIN WARRANTY. HAD OIL CHANGE DONE ON 7/22/17AND AGAIN ON 10/14/17(COPIES WERE PROVIDED TO THE WARRANTY COMPANY). THE SECOND ONE WAS AT THE DEALER. ON 12/8/17 MY DAUGHTER WAS DRIVING DOWN THE STREET AND FELT A JOLT AND SAW SMOKE COMING FROM THE HOOD OF THE CAR. SHE WAS ABLE TO PULL OVER AND GET OUT OF THE CAR SAFELY. SOMEONE USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. IT WAS TOWED TO A DIFFERENT KIA DEALERSHIP WHO SAID "THE ENGINE HAS INTERNAL DAMAGE THAT LOCKED UP THE ENGINE AND CAUSED OIL TO SPILL AND CATCH FIRE." THE WARRANTY COMPANY DENIED THE CLAIM AND SAID THAT IT WAS LACK OF MAINTENANCE AND THERE WASN'T ANY OIL IN THE CAR WHICH CONTRADICTS WHAT THE DEALER SAID. WE TRIED FIGHTING IT BUT AFTER A MONTH...