2020 JEEP COMPASS Visibilitywiper Problems

4 NHTSA complaints on file

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Visibilitywiper Issues in the 2020 JEEP COMPASS

4 visibilitywiper complaints have been filed with NHTSA for the 2020 JEEP COMPASS. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

4
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Visibilitywiper Complaints

#11674486 |
The wipers have stopped working and I am unable to find a motor to replace it.
#11470478 |
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers...
#11428464 |
Unknown
#11420821 | Crash
The contact owns a 2020 Jeep Compass. The contact stated while driving at 35 mph in the rain, when he attempted to use the windshield wipers but they failed to function. The contact stated he attempted to park the vehicle and was unable to see another vehicle which caused him to crash. The contact stated no warning light was illuminated. The air bags did deploy. The contact stated he sustained whiplash, neck and lower back injuries and did seek medical attention at the hospital. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact was made aware that the VIN was associated to NHTSA Campaign Number: 20V208000 (VISIBILITY). The manufacturer had been informed of the failure. The failure mileage was approximately 19,126.
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