2016 JEEP CHEROKEE Engine Problems

311 NHTSA complaints on file

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All Engine Complaints — Page 6

#11111763 |
I WAS DRIVING DOWN A HILL AT ABOUT 20 MPH WHEN MY VEHICLE STARTED STUTTERING AND THEN SHUT OFF. THE CAR PULLED UP A MESSAGE ON THE DASH THAT SAID, ' VEHICLE MUST BE IN PARK TO START THE VEHICLE'. THIS WAS ABSOLUTELY TERRIFYING. I PLACED THE CAR IN PARK AND THEN RESTARTED THE VEHICLE. THIS HAS HAPPENED 2 MORE TIMES SINCE THEN. CAR IS SCHEDULED TO BE SERVICED.
#11110884 |
SEVERAL TIMES IN THE PAST 3 MONTHS (6-8 TIMES), WITHOUT WARNING, THE CAR SHUTS OFF. THE ENGINE COMPLETELY STOPS REGARDLESS OF IN MOTION OR ACCELERATING FROM A STOP. IT HAS HAPPENED EACH WAY. IT SHUTS OFF, AND THE VEHICLE COMPUTER PROVIDES A MESSAGE THAT YOU MUST BE IN PARK TO START THE VEHICLE. I SHIFT TO PARK AND IT STARTS UP AGAIN. WHEN IT SHUTS OFF THE POWER STEERING GOES AND YOU CANNOT CONTROL THE DIRECTION OF THE VEHICLE. THERE ARE NO SYMPTOMS AND NO WARNING BUT I SEE ENOUGH OF THE SAME COMPLAINT THAT I AM REPORTING IT. IT HAS NOT HAPPENED AT HIGHWAY SPEED YET, AND I AM AFRAID IT MIGHT BASED ON THE OTHER JEEP OWNERS COMMENTS.
#11110478 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, SHIFTED INTO PARK, AND THE BATTERY WARNING INDICATOR TURNED OFF. THE CONTACT WAITED APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. AS THE CONTACT WAS DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 34697040. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
#11104677 |
WHILE DRIVING THE ENGINE SHUTOFF AND LOST ALL POWER. HAD TO COAST TO THE SIDE OF THE ROAD IN TRAFFIC. AFTER TAKING IT TO THE DEALER, FOUND OUT THE ENGINE CONSUMED 2.5 QUARTS OF OIL [OVER HALF IT'S VOLUME] IN 6 MONTHS. THERE WERE NO WARNINGS OF LOW OIL LEVEL; ENGINE JUST DIED. WAS TOLD THAT THIS OIL CONSUMPTION WAS ACCEPTABLE AND IF I WANTED TO PREVENT THE ENGINE FROM SHUTTING OFF WITHOUT ANY WARNING TO CHECK OIL LEVEL EVERY 1000-1500 MILES TO ASSURE IT'S ADEQUATE. THE COMPUTER APPARENTLY GIVES THE DRIVER NO INDICATION OF LOW OIL VOLUME EVEN AFTER THE ENGINE SHUTS DOWN FOR THAT EXACT REASON. I WAS TOLD CHRYSLER ONLY BECOMES CONCERNED IF THE ENGINE USE A QUART OF OIL WITHIN 1000 MILES. JEEP CHEROKEE LATITUDE/2016/4CLY ENGINE WITH 35K MILES.
#11104038 |
TAKATA RECALL: I BOUGHT THE CAR IN JUNE OF 2016. TWO MONTHS LATER I WENT INTO THE DEALER TO COMPLAIN ABOUT MY CAR SHAKING AND THE ACCELERATOR HOW MY CAR FEELS AS IF IT'S SHIFTING GEARS. THEY TAKE MY CAR TO CHECK AND TOLD ME THEY CAN NOT DUPLICATE THE ISSUE SO I RECEIVED MY CAR BACK. THEN DURING THE SUMMER ONCE AGAIN IN 2017 THE CAR WAS SHAKING VERY BAD DEALER WAS ON STRIKE SO I HAD TO GO TO ANOTHER JEEP DEALER. THEY 'SOLVED' THE SHAKING AND MENTIONED TO ME I POSSIBLY NEED A NEW ENGINE. I HAVEN'T RECEIVED ANY CONTACT BACK FROM THEM FOR THAT NEW ENGINE. MY CAR AGAIN STILL SHAKES AND FEELS AS IF IT IS SHIFTING ON ITS OWN. IT'S TURNED OFF ON ME QUITE A FEW TIMES AS WELL. ON THE EXPRESS WAY IN THE CITY IN THE STREETS. I JUST TOOK IT...
#11101522 |
CAR STALLED WHILE DRIVING ON BUSY ROADS IN CHICAGO ON TWO SEPARATE OCCASIONS. FIRST TIME I WAS LESS THAN A MILE FROM HOME ON MY WAY TO WORK, CAR STALLED OUT AT A STOP LIGHT AND TOOK 3-4 FAILED ATTEMPTS TO RESTART. CAR WAS MAKING UNUSUAL NOISE WHILE FAILING TO RESTART. SECOND TIME WAS LATER IN THE DAY ON THE WAY HOME FROM WORK DURING RUSH HOUR. ON A 45MPH ROAD CROSSING THROUGH AN INTERSECTION THE JEEP STALLED OUT. NO CODES, NOTHING. JUST STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS A TERRIBLY DESIGNED 'SAFETY FEATURE'. BROUGHT VEHICLE TO DEALER AND WAS TOLD I WAS LOW ON OIL. THEY TRIED TO PLAY IT OFF LIKE IT WAS MY FAULT BUT I INSISTED ON A OIL CONSUMPTION TEST, CAME BACK AFTER 1000 MILES AND MY CAR HAS NOW BEEN IN THE SHOP FOR 9 WEEKS AFTER THEY CLAIMED...
#11100764 |
WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE NEXT TIME? THIS FIRST HAPPENED THE 4TH SUNDAY IN MAY OF 2018 AND THE SECOND TIME, JUNE 10, 2018.
#11100787 |
I HAVE A 2016 JEEP CHEROKEE LATITUDE WITH 33,000 MILES ON IT. THE VEHICLE STALLED WHILE DRIVING ABOUT 20 MPH ON A CITY STREET. THE ENGINE SHUT OFF WITHOUT ANY WARNING, CAUSING ME TO BECOME STUCK IN THE MIDDLE OF A BUSY ROAD, NEARLY CAUSING A COLLISION. THE DASHBOARD MADE A DINGING NOISE, AND STATED THE MESSAGE "PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR". AFTER PUTTING THE VEHICLE IN PARK, I WAS ABLE TO RESTART THE ENGINE. AFTER RESEARCHING THIS PROBLEM, IT IS CLEAR THAT THIS IS A COMMON ISSUE RELATED TO OIL LEVELS IN THE JEEP CHEROKEE. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS DANGEROUS ENGINE ISSUE THAT AFFECTS THE SAFETY OF THE VEHICLE.
#11099434 |
I BROUGHT THE JEEP NEW IN 2016 AND NOW IT HAS SHUT OFF ON ME WHILE DRIVING IN TRAFFIC WITH NO POWER. THIS IS SCARY. WHILE DRIVING, I GET WARNING TONES EMITTED FROM THE VEHICLE WITH NO MESSAGE DISPLAYED. THIS HAS HAPPENED TO ME 3 TIMES SO FAR AND I'M AFRAID TO DRIVE THE VEHICLE NOW ALWAYS THINKING IT WILL SHUT OFF WITHOUT WARNING. I CONTACTED JEEP TODAY (6/3/18) AND THEY SAID THEY HAVEN'T HEARD OF THE ISSUE. I SEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. I NEED THIS SITUATION TO BE DOCUMENTED IN THE EVENT SOMETHING CATASTROPHIC HAPPENS TO ME WHILE DRIVING THE VEHICLE. I FEEL A LOT OF ANXIETY ALWAYS FEELING THE CAR WILL SHUT OFF IN TRAFFIC AND GET REAR ENDED. PLEASE FEEL FREE TO CONTACT ME REGARDING THIS SITUATION.
#11099203 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESFUL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART LATER AND WAS ABLE TO BE DRIVEN. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, AT A STOP LIGHT, OR AT A STOP SIGN, IT WOULD STALL AND ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667, (530) 621-0100) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.
#11099054 |
BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NOW FOR THESE ISSUES WITH NO REAL RESOLUTION. THEY ARE REPLACING VALVE BODY THIS TIME, MY CAR IS UNDER TWO YEARS OLD AND I DO NOT FEEL SAFE DRIVING IT ANYWHERE.
#11098476 |
TWO ISSUES (MAY BE RELATED) FIRST SAFETY ISSUE IS WHEN DRIVING IN HIGHER GEARS AND GAS IS NOT MAINTAINED THE TRANSMISSION CUTS OFF AND IT CAN ONLY IDLE WITH RPMS ABLE TO GO AS HIGH AS 2000 RPMS WITHOUT BEING ABLE TO GAIN SPEED. THE SECOND ISSUE IS THAT WHEN USING CRUISE CONTROL THE VEHICLE WILL INCREASE SPEED WITHOUT ADJUSTING WHEN GOING DOWN A GRADE TO SPEEDS WELL OVER CRUISING SPEED. BOTH ISSUES HAPPEN WHILE DRIVING ON HIGHWAY.
#11098061 |
I WAS DRIVING DOWN A CITY STREET ON MY WAY HOME FROM WORK AND MY CAR JUST SHUT OFF! IT HAD 14500 MILES ON IT WHEN THIS HAPPENED. THE SYSTEM HAD JUST STARTED TELLING ME THE OIL WAS DUE TO BE CHANGED, IT WAS GOING TO BE THE 4TH OIL CHANGE. AFTER 15 MINUTES THE CAR JUST RESTARTED LIKE NOTHING HAD HAPPENED. AFTER A LITTLE GOOGLE SEARCHING I DECIDED TO CHECK THE OIL AND THE DIPSTICK HAD JUST A SLIGHT TRACE OF OIL..I CALLED THE DEALER QUESTIONED THEM AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM. I HAVE NOT TAKEN IT IN FOR SERVICE SINCE THEY JUST SAY THEY CAN'T DUPLICATE THE PROBLEM. I NOW CHECK MY OIL EVERY 2000 MILES SO IT DOESN'T RUN LOW CAUSING AN ENGINE PROBLEM THAT WILL BE MY FAULT.
#11097779 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE CHECKING THE ENGINE OIL, THE CONTACT NOTICED THAT THE OIL WAS A QUART LOW. THE CONTACT STATED THAT THERE WERE NO LEAKS AND THE VEHICLE ONLY HAD 4,000 MILES AT THE TIME. THE CONTACT NOTICED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER (LARCHMONT CHRYSLER JEEP DODGE, 2533 BOSTON POST RD, LARCHMONT, NY 10538, (914) 636-3030) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,344.
#11096411 |
THE VEHICLE SHUT OFF ON MY WIFE AND CHILD WHILE SHE WAS DRIVING IT ON THE HIGHWAY, AND WE TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS LOW ON OIL AND THEY DID AN OIL CONSUMPTION TEST AND CLEARED THE VEHICLE AND SAID IT WAS A COMMON PROBLEM AND THEY HAVE TO DO OIL CONSUMPTION TEST BEFORE CHRYSLER WILL ISSUE A REPLACEMENT MOTOR, AFTER 2 MONTHS OF THE TEST THEY CONCLUDED THAT IT WAS OK AND SAFE TO DRIVE. THE ISSUE HAPPEND AGAIN WITH MY WIFE AND CHILD IN THE CAR AND DRIVING DOWN THE ROAD, SHE MADE IT BACK HOME AND THE MOTOR WAS OUT OF OIL 3,000 MILES BEFORE HER NEXT OIL CHANGE. I GOT IT TO THE DEALER AND THEY SAID THEY HAVE TO DO THE OIL CONSUMPTION TEST PROCESS AGAIN.
#11093944 |
SEVERAL TIMES NOW IN THE PAST FEW MONTHS WHEN I START TO ACCELERATE, THE JEEP "JUMPS". ALMOST LIKE ITS SLIPPING OR TRYING TO JUMP GEARS. IT'S VERY SCARY, AND I'M AFRAID OF IT JUMPING WHEN I LEAST EXPECT IT AND CAUSE AN ACCIDENT WHICH I DO NOT NEED IN MY CONDITION. AND I JUST RECENTLY REALIZED THAT THE START/STOP FUNCTION HAS NOT BEEN WORKING, WHICH I BELIEVE MAY HAVE SOMETHING TO DO WITH IT,I ASKED MY DEALER TO CHECK IT AND THEY GAVE ME THE RUN AROUND. THEN SOMEONE OVER HEARD ME TALKING AND SAID THEY HAD THE SAME PROBLEM. SO I GOOGLED IT AND THERE HAS BEEN SEVERAL COMPLAINTS FOR THE EXACT SAME THING ALL OVER THE I INTERNET! WHAT DOES IT TAKE TO HAVE THIS SERIOUSLY CHECKED OUT FOR A RECALL? HOW MANY COMPLAINTS ON THE SAME ISSUE DOES IT TAKE FOR SOMETHING TO BE DONE? I AM...
#11093973 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE RPMS INCREASED AFTER THE VEHICLE WAS SLOWED DOWN. ALSO, THE VEHICLE SHOOK AFTER IT ACCELERATED. THE VEHICLE WAS TAKEN TO SUN LAND PARK DODGE CHRYSLER JEEP RAM (950 CROCKETT ST, EL PASO, TX 79922) ON FOUR SEPARATE OCCASIONS TO BE REPAIRED, BUT THE FAILURE RECURRED WHILE STILL UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.
#11094003 |
THE CAR WOULD STALL IN THE MIDDLE OF THE ROAD. THIS HAPPENED BEFORE, I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS DUE TO LOW/DIRTY OIL LEVEL, THEY DID THE OIL CHANGE AND IT WAS FINE FOR A WHILE. THIS MORNING THE CAR STALLED IN THE MIDDLE OF THE ROAD, I HAVE ABOUT 5,000 MILES ON THE CAR SINCE LAST MAINTENANCE, BUT WHEN I CHECKED THE OIL CHANGE INDICATOR, IT SHOWED THAT I STILL HAVE ABOUT 36%.
#11093776 |
THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOISE AS IF SOMETHING IS BURSTING, IT WAS VERY FRIGHTENING MOMENT.
#11092531 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
#11091468 |
2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.
#11090825 |
WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN...
#11082415 |
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
#11081251 |
I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE...
#11079999 |
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
#11079692 |
WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.
#11076841 |
MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.
#11075812 |
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT...
#11074593 |
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
#11066564 |
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
#11064919 |
ENGINE THERMOSTAT WENT BAD AROUND 60,000 MILES. THE ENGINE WOULD NOT WARM UP TO TEMPERATURE ON COLD DAYS AND WOULD NOT STAY COOL ENOUGH ON WARM DAYS. THE ENGINE LIGHT CAME ON AND THE ENGINE DIDN'T SOUND LIKE IT SHOULD WHEN RUNNING. THE THERMOSTAT HAD TO BE REPLACED, COSTING ALMOST $500 FOR A FIX THAT SHOULDN'T HAVE COST THAT MUCH.
#11056553 |
SINCE MY PREVIOUS COMPLAINT, 11048717 I WAS DENIED A BUY BACK BY FCA, LLC VIA FIRST CLASS MAIL STATING I WAS NOT ELIGIBLE UNDER GA LEMON LAW REGARDLESS OF IT BEING OUT OF SERVICE MORE THAN 30 DAYS. SINCE THIS LETTER THE VEHICLE HAS DIED 3 TIMES WHILE IN MOTION AND CONTINUES TO SKIP ALONG WITH A DECREASE IN RPMS WHILE IDLING (OBSERVED MY DEALERSHIP SERVICE). I ALSO HAD SMOKE AND A STRONG ODOR COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE WITH NO REASON AS TO WHY. THIS CAR IS DANGEROUS AND I CANNOT BELIEVE THERE HAS NOT BEEN A TOTAL RECALL SINCE IT IS SHUTTING OFF WHILE DRIVING FOR SO MANY PEOPLE.
#11053872 |
MY CAR IS A 2016 JEEP CHEROKEE AND ONLY HAS 44,000 MILES ON IT. I KEEP UP WITH MY MAINTENANCE. MY CHECK ENGINE LIGHT CAME ON AND MY HEAT ISN'T WORKING PROPERLY. WE TOOK IT TO THE DEALERSHIP IN MOBILE, AL THIS MORNING AND THEY ARE SAYING MY WARRANTY FOR THIS IS UP. IT'S $400 PLUS DOLLARS TO FIX AND I SEARCHED ONLINE AND OTHER PEOPLE WITH THIS SAME VEHICLE ARE HAVING THIS PROBLEM. THIS IS OBVIOUSLY UNFAIR TO CONSUMERS. PLEASE LOOK INTO THIS MATTER.
#11046917 |
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY...
#11034694 |
IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.
#11030388 |
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
#11023990 |
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
#11019404 |
WHILE DRIVING, VEHICLE SHUTS DOWN UNEXPECTEDLY AND WILL NOT RESTART. FIVE + INCIDENTS HAVE OCCURRED THIS YEAR ALONE, FIRST INCIDENT OCCURRED ON JAN 25, 2017 - THE MOST RECENT OCCURRED TODAY AUG 24, 2017. AN ENGINE REPLACEMENT HAS BEEN COMPLETED ON THE VEHICLE, HOWEVER NEW/RELATED FAULTY ISSUES HAVE BEEN IDENTIFIED TO INCLUDE THE TRANSMISSION AND SOFTWARE PROGRAMMING. EVEN AFTER THE SO-CALLED REPAIRS ARE COMPLETED, THE VEHICLE CONTINUES TO SHUT DOWN. ALL INCIDENTS HAVE OCCURRED WHILE DRIVING, TURNING, STOPPED ON CITY STREETS, AND WHEN ATTEMPTING TO RE-START ENGINE AFTER RUNNING A SHORT (LESS THAT 5 MINUTE) ERRAND. INCIDENTS ARE A SAFETY ISSUE ENDANGERING LIFE AND SAFETY. PREMIER JEEP DEALERSHIP IN PLACENTIA, CA HAS BEEN LESS THAN COOPERATIVE AND RUDE IN DEALING WITH A FEMALE OWNER. LOSS OF USE OF VEHICLE HAS RESULTED IN ADDITIONAL COSTS FOR OTHER VEHICLE RENTAL/INSURANCE AND LOST WAGES FROM NOT BEING ABLE TO GET TO OR HAVING...
#11014064 |
I WAS DRIVING DOWN THE ROAD AT 75 MILES PER HOUR WHEN SHE VEHICLE STOPPED WORKING . THE ENGINE WAS RUNNING BUT I COULDNT PRESS THE GAS BRAKES NOR DID THE STEERING WORK. A WEEK BEFORE THAT MY CAR WOULDNT CRANK. I HAVE BEEN TELLING THE SHOP 2 TIMES PRIOR SOMETHING WASNT RIGHT WITH THE TRANSMISSION. ALSO HAS HAD 2 RECALLS REPAIRED. *TT *DT *JS *JS
#11013770 |
MY 2016 JEEP CHEROKEE STARTED HAVING ISSUES. ON MY WAY HOME FROM WORK THE SERVICE TRANSMISSION MESSAGE POPPED UP ON MY DISPLAY AND ENGINE LIGHT CAME ON AND HAD ABSOLUTELY NO ACCELERATION CAPABILITY. MANAGED TO STAY WITH TRAFFIC AND PROCEED TO THE OFF RAMP TO A GAS STATION. I FOLLOWED WHAT IT'S SAID ON OWNER MANUAL: TURN OFF THE CAR AND TURN ON THE CAR WHILE ON NATURAL FOR FEW MINUTES AND THE MESSAGE WENT AWAY BUT THE ENGINE LIGHT WAS THERE FOR A WHILE AND GOT TURNED OFF IT SELF. BUT THE NEXT DAY SAME ISSUE HAPPENED AGAIN. I TOOK THE CAR TO JEEP DEALERSHIP, THEY DID NOT HAVE A TRANSMISSION SPECIALIST TO CHECK THE CAR. I HAD TO MAKE AN APPOINTMENT WITH ANOTHER DEALERSHIP, THE APPOINTMENT IS FOR TOMORROW. INTERESTING IS THE MANUAL SAYS AFTER RESETTING SHOULD NOT DRIVE THE CAR BECAUSE IT MIGHT CAUSE ENGINE PROBLEMS, AND...
#10992748 | Crash
SALVAGE
#10992363 |
ON MARCH 3/9/2017 I PURCHASED A 2016, JEEP CHEROKEE LIMITED 4X4, 2.4L WITH 20,111. AT THE TIME OF THE PURCHASE, I RECEIVED A 109-POINT VEHICLE INSPECTION REPORT, AND I PERSONALLY CHECKED THE FLUID LEVELS. ON MAY 27, 2017, THE OIL LIGHT FLASHED WHEN TURNING INTO THE HOME DEPOT. I IMMEDIATELY, PARKED AND TURNED OFF THE CAR. AFTER INSPECTION, I CHECKED THE OIL, AND THERE WAS NO EVIDENCE OF OIL ON THE DIP STICK. THE JEEP'S MILEAGE WAS 24,211 MILES, WHICH IS ONLY 4,100 MILES SINCE PURCHASING THE VEHICLE. HAVING LEARNED THAT NO OIL WAS REGISTERING ON THE DIP STICK, I OPENED UP THE HOOD AND LOOKED FOR SIGNS OF AN OIL LEAK? NO OIL LEAK WAS VISIBLE FROM THE ENGINE COMPARTMENT AND NO OIL LEAKAGE WAS FOUND UNDER THE JEEP. I THEN DROVE TO THE NEAREST RETAILER AND PURCHASED 5 QT CONTAINER OF 0W-20, FULL SYNTHETIC MOTOR OIL. AFTER RETURNING...
#10984363 |
JEEP RANDOMLY SHUTS DOWN WHILE DRIVING AND STEERING WHEEL LOCKS UP. ENGINE IS GETTING REPLACED FOR THE SECOND TIME IN 18 MONTHS.
#10979079 |
MY CAR JA A 2016 AND IT HAS SHUT OFF WHILE DRIVING 3 TIMES, I WAS ALMOST REAR ENDED THIS LAST TIME, AND IT TOOK A BIT TO START AGAIN. I HAVE ALREADY TAKEN IT TO DEALER AND THEY SAID IT WAS A SOFTWARE UPDATE... AND THEY UPDATED IT BUT IT'S DOING IT AGAIN. I HAVE BEEN READING AND THERE'S IS MORE ONLINE COMPLAINTS ABOUT THIS SAME ISSUE AND ALL GET THE SAME RESPONSE THAT THEY DON'T KNOW WHAT'S CAUSING IT AND THEY ONLY DO A SOFTWARE UPDATE IF THAT... WHAT NEEDS TO HAPPEN BEFORE THEY RECALL OR REPAIR THIS ISSUE, I DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE BUT I HAVE NO CHOICE I HAVE TO DRIVE TO WORK AND HAVE NO OTHER VEHICLE, I FEEL MY LIFE IS IN DANGER EVERY TIME I'M DRIVING IT, HOW MANY PEOPLE'S LIVES WILL JEEP CONTINUE PUTTING IN DANGER UNTIL THEY RESOLVE...
#10972132 | Fire
RETURNING HOME FROM 1ST OIL CHANGE SINCE PURCHASE OF VEHICLE (2016 JEEP CHEROKEE SPORT) 3 MONTHS PRIOR, OWNER NOTICED SMOKE COMING FROM HOOD IMMEDIATELY UPON PARKING VEHICLE AT RESIDENCE. AS SOON AS OWNER EXITED VEHICLE, OWNER NOTICED FLAMES COMING FROM BOTTOM OF ENGINE. OWNER CALLED 911. THREE MINUTES LATER WHEN EMERGENCY VEHICLES ARRIVED, CAR WAS ENGULFED IN FLAMES AND WAS DEEMED A TOTAL LOSS BY FIRE INVESTIGATOR AND INSURANCE COMPANY.
#10967410 |
IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.
#10967411 |
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
#10958704 |
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT...
#10950231 |
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
#10949066 |
I WAS DRIVING 50MPH AND MY JEEP COMPLETELY SHUT DOWN - 0 MPH, 0 RPM, BUT I COULD STILL STEER AND BRAKE. NO LIGHTS, NO WARNING. PULLED INTO A NEIGHBORHOOD, HAD TO PUT IT IN PARK, REMOVE THE KEY AND PUT IT BACK IN TO GET IT TO DO ANYTHING AGAIN. RESTARTED WITH NO HESITATION. *TR

Other 2016 JEEP CHEROKEE Problem Areas

Power Train 598 complaints Unknown Or Other 309 complaints Electrical System 284 complaints Service Brakes 90 complaints Vehicle Speed Control 75 complaints Steering 50 complaints Fuelpropulsion System 43 complaints Electronic Stability Control Esc 30 complaints Air Bags 27 complaints Forward Collision Avoidance Automatic Emergency Braking 23 complaints Structurebody 21 complaints Suspension 20 complaints Exterior Lighting 19 complaints Wheels 15 complaints Visibilitywiper 11 complaints Parking Brake 10 complaints Structure 10 complaints Power Traintransfer Case 4 Wheel Drive 6 complaints Seats 5 complaints Engine And Engine Cooling 4 complaints Power Trainautomatic Transmission 4 complaints Electrical Systeminstrument Panelspeedometerodometer 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Seat Belts 3 complaints Forward Collision Avoidance Warnings 2 complaints Service Brakes Hydraulic 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Electrical System Instrument Clusterpanel 1 complaint Electrical System12v24v48v Battery 1 complaint Engine And Engine Coolingengineoillubrication 1 complaint Equipment 1 complaint Equipmentotherownersserviceother Manual 1 complaint Exterior Lightingheadlights 1 complaint Firerelated 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkagestailgatelatch Plate 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Traindrivelinedifferential Unit 1 complaint Power Traindrivelinedriveshaft 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Structurebodyhatchbackliftgate 1 complaint Structureinterior Panelsdashboard 1 complaint Suspensionmultiple Axle 1 complaint Tires 1 complaint Trailer Hitches 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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