2020 ISUZU FTR — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

6

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2020 ISUZU FTR

The 2020 ISUZU FTR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET, SUSPENSION:FRONT:STABILIZER BAR, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. 4 technical service bulletins have been issued by Isuzu Motors Limited for this model year. The most commonly reported problem area is the Steering (1 complaint).

Recalls for the 2020 ISUZU FTR

NHTSA has recorded 11 recalls for the 2020 ISUZU FTR, potentially affecting up to 67,734 vehicles.

Recall 25V719000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET

| 17,084 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Consequence: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Isuzu will notify owners on or about 12/12/2025. Phase 2 will include Class 7 vehicles...

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Recall 25V719000 — SUSPENSION:FRONT:STABILIZER BAR

| 17,084 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Consequence: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Isuzu will notify owners on or about 12/12/2025. Phase 2 will include Class 7 vehicles...

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Recall 24V157000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

| 2,891 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number...

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Recall 24V157000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

| 2,891 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number...

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Recall 24V157000 — ELECTRICAL SYSTEM

| 2,891 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number...

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Recall 24V157000 — ELECTRICAL SYSTEM

| 2,891 vehicles affected

Defect: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number...

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Recall 21V861000 — STEERING:CRITICAL FASTENERS

| 5,700 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Consequence: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638....

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Recall 21V861000 — STEERING

| 5,700 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Consequence: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638....

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Recall 20V554000 — ELECTRICAL SYSTEM:STARTER ASSEMBLY

| 4,352 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Consequence: If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact...

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Recall 20V195000 — ELECTRICAL SYSTEM:WIRING

| 2,399 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.

Consequence: Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15,...

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Recall 19V467000 — STEERING

| 3,851 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.

Consequence: If the vehicle's turning radius is increased, there is an increased risk of a crash.

Remedy: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge....

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Owner Complaints for the 2020 ISUZU FTR

1 complaint has been filed with NHTSA for the 2020 ISUZU FTR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11375014 | STEERING | | 1,200 miles
THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.

Safety Rating for the 2020 ISUZU FTR

NHTSA has not yet tested the 2020 ISUZU FTR in its New Car Assessment Program.

Technical Service Bulletins for the 2020 ISUZU FTR

Isuzu Motors Limited has issued 4 technical service bulletins (TSBs) for the 2020 ISUZU FTR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

CB22-E-001A — STEERING

Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in 2018, 2019, 2020 and 2021 model year F-Series vehicles. The jam nut for the steering stopper bolt on the left side may loosen and allow the bolt to back away from the steering knuckle....

IB17X001C — ENGINE

The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis.

IB17X001C — SERVICE BRAKES

The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis.

WB18-J-001A — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

THIS BULLETIN DESCRIBES CERTAIN ADDITIONAL REQUIREMENTS WHEN SUBMITTING A WARRANTY CLAIM FOR RADIATOR LEAKS (LABOR OPERATION CODES J3080 OR J3100 AND PARTS WARRANTY) ON 2018-2021MY ISUZU FTR VEHICLES.

NHTSA Investigations for the 2020 ISUZU FTR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ISUZU FTR

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Other ISUZU Models

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